Property Loss Adjusters - South
Company: IPS Group Limited Salary: £45,000 to £65,000 a year Hours: Full-time Location: Sussex, RG1 Job type: Permanent Posting date: 6 Nov 2026 Closing date: 5 Dec 2026
We are currently looking for an experienced Loss Adjuster to join a growing Property division, covering a geographical area across the South of England.
This is a home and site-based role, offering the opportunity to manage a varied caseload of domestic and commercial property claims from initial instruction through to settlement. You will take ownership of the claims process, carrying out investigations, assessing damage, considering policy coverage and ensuring claims are progressed efficiently and professionally.
You will be part of a wider team, with responsibility for your own designated area while providing support across other regions when required.
Responsibilities
- Carrying out initial inspections and site visits to investigate property claims.
- Assessing damage, establishing probable cause and validating claims.
- Reviewing and interpreting domestic and commercial insurance policies, including terms and conditions.
- Providing technical advice, support and guidance to policyholders and other parties involved in the claim.
- Identifying further investigations, monitoring requirements and any necessary remedial or temporary works.
- Preparing detailed ABI preliminary reports within agreed service levels.
- Managing claims in line with insurer requirements, service standards and complaints procedures.
- Conducting re‑inspections and providing updates to all relevant parties.
- Instructing and managing appropriate specialists where required.
- Managing expectations and maintaining effective communication throughout the claims process.
- Taking ownership of your caseload and proactively progressing claims through to completion.
Experience
- A minimum of two years' experience in Loss Adjusting, covering domestic and commercial property claims, or equivalent property claims experience gained within an insurer or similar environment.
- Cert CII, Cert CILA, IIO CIP or Diploma qualifications (or working towards).
- A good understanding of household and commercial insurance policies.
- Strong communication and report‑writing skills.
- The confidence to work independently and manage your own workload.
- Excellent attention to detail and a professional approach to customer service.
- A full, clean UK driving licence.
Benefits
- Company car or car allowance.
- Discretionary company bonus.
- 25 days annual leave, increasing to 30 days with service.
- An additional day off for your birthday.
- 5% contributory pension.
- Private healthcare.
- Death in service benefit.
- Enhanced family and sick pay.
- Electric vehicle scheme (following probation).
- Genuine career development and progression opportunities.
- An employee forum where your ideas and feedback can help shape the business.
We are keen to hear from experienced Property Loss Adjusters looking for your next opportunity across the South of England.
Proud member of the Disability Confident employer scheme
About Disability Confident
Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.
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Property Loss Adjusters - South in Hassocks employer: IPS Group Limited
Join a leading adjusting practice as a Liability Claims Handler and enjoy the benefits of fully remote working, structured training, and clear long-term career progression. With a strong focus on employee development and a supportive work culture, this role offers you the opportunity to manage your own caseload while working alongside experienced professionals in a dynamic environment. Embrace a customer-focused approach and take your career to new heights in a well-established team dedicated to excellence.
