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- Tasks: Conduct quality assurance audits and provide feedback to enhance underwriting standards.
- Company: Join a growing MGA with a focus on high-quality underwriting operations.
- Benefits: Flexible work arrangement with two days in the office and competitive salary.
- Why this job: Make a real impact by improving processes and supporting underwriters in a dynamic environment.
- Qualifications: Experience in quality assurance within insurance and strong communication skills.
- Other info: Opportunity for professional growth and collaboration with a supportive leadership team.
The predicted salary is between 36000 - 60000 £ per year.
IPS Group is supporting a well‑established and growing MGA that is looking to hire a Quality Assurance Officer for a newly created role. This position has arisen due to the continued growth of the business and the increasing need to maintain high standards across underwriting operations.
The role will sit within the risk and compliance function, reporting directly to the Head of Risk and Compliance and working closely alongside the existing Compliance and Audit Officer.
Responsibilities:
- Carry out quality assurance audits on underwriting files, managing around 90 audits per month.
- Provide meaningful feedback to underwriters.
- Identify trends, support training, and help root‑cause issues so the business can continue to improve.
- Support the leadership team and play a key part in maintaining and enhancing underwriting standards.
Qualifications:
- Experience in quality assurance within a general insurance setting (Broker, Insurer or MGA).
- Detail‑oriented, confident in communicating with underwriters, and comfortable delivering training and feedback.
Work Arrangement: Two days a week in the office; the remaining time spent working remotely.
If this sounds like something you’d be interested in, feel free to get in touch and I’ll be happy to talk it through in more detail.
Quality Assurance Officer in Birmingham employer: IPS Group Limited
Contact Detail:
IPS Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Assurance Officer in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the insurance industry, especially those working in quality assurance. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of underwriting operations. Be ready to discuss how you can help maintain high standards and improve processes. Show them you’re the perfect fit!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your interest in the role. It keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you ace your application and get noticed. Plus, it’s a great way to show your enthusiasm for joining our team.
We think you need these skills to ace Quality Assurance Officer in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Quality Assurance Officer role. Highlight your experience in quality assurance within a general insurance setting and any relevant skills that match the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your detail-oriented nature and your confidence in communicating with underwriters.
Showcase Relevant Experience: When filling out your application, be sure to showcase your experience with quality assurance audits. Mention any specific achievements or trends you've identified in previous roles that could benefit our underwriting operations.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates!
How to prepare for a job interview at IPS Group Limited
✨Know Your Quality Assurance Basics
Make sure you brush up on your quality assurance principles, especially in the context of general insurance. Be ready to discuss your previous experiences and how they relate to the role, as this will show your understanding of the industry.
✨Prepare for Scenario Questions
Expect questions that ask you to describe how you would handle specific situations, like providing feedback to underwriters or identifying trends in audits. Practise articulating your thought process clearly and confidently.
✨Showcase Your Detail Orientation
Since the role requires a keen eye for detail, be prepared to give examples of how you've successfully managed quality assurance tasks in the past. Highlight any tools or methods you used to ensure accuracy and compliance.
✨Communicate Effectively
As you'll be working closely with underwriters and the leadership team, demonstrate your communication skills during the interview. Be clear and concise in your answers, and don’t hesitate to ask clarifying questions if needed.
