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For Companies At a Glance
- Tasks: Manage key client accounts and ensure top-notch service delivery.
- Company: Established claims management business with a strong UK reputation.
- Benefits: Competitive salary, bonuses, private healthcare, and 25 days holiday.
- Why this job: Enjoy autonomy while building long-term relationships and influencing service delivery.
- Qualifications: Experience in account management, strong communication, and analytical skills.
- Other info: Home-based role with clear career development opportunities.
The predicted salary is between 28000 - 36000 £ per year.
An excellent opportunity for an experienced Account Manager to join a well-established, high-quality claims management business with a strong reputation across the UK insurance market. This is a home-based role within a growing claims and risk management organisation with over 30 years' experience, operating nationally and delivering high-quality domestic and commercial claims solutions across Property, Subsidence, Liability, TPA and High Net Worth.
You will take ownership of several key client relationships, acting as the primary point of contact while working closely with internal teams to ensure service excellence, retention and account growth.
What's in it for you?
- Home-based role with autonomy and trust
- Ownership of reputable, long-standing client accounts
- Opportunity to influence service delivery and account development
- Exposure to senior stakeholders within a respected claims business
- Clear scope for career development as the business continues to grow
- Competitive salary and a comprehensive benefits package
The Role
- Retain, develop and grow a portfolio of key client accounts
- Build long-term, strategic partnerships through a deep understanding of client needs
- Act as the main point of contact for clients, attending regular review meetings and managing day-to-day queries
- Liaise between clients and internal teams to ensure timely and effective delivery of services
- Implement client requests and service changes accurately and efficiently
- Act as an escalation point for internal teams on client-related matters
- Manage, analyse and report on client data, including revenue and profitability
- Work closely with business development to identify and support new opportunities
- Travel regularly across the UK to meet with existing and prospective clients
What we're looking for
- Proven experience in an Account Manager role, ideally within claims management or insurance
- Background in a B2B environment with a strong track record of client retention
- Ability to build trusted, long-term relationships at all levels
- Confident communicator with the ability to adapt style to different audiences
- Strong commercial awareness and negotiation skills
- Analytical mindset with confidence working with performance and commercial data
- Self-motivated, organised and comfortable working independently
- Strong problem-solving skills with a proactive approach
- Confident IT user with experience of CRM systems
- Effective time management and a professional, business-focused mindset
What's on offer
- Discretionary company bonus
- Business development bonus scheme
- Car allowance or company car
- 25 days annual leave, rising with service
- Additional day off for your birthday
- 5% contributory pension
- Private healthcare
- Death in service cover
- Enhanced family and sick pay
- Employee Assistance Programme
- Cycle to work scheme
- 24/7 GP access
- Holiday purchase scheme
- Long service awards
- Career development and progression opportunities
Account Manager in Birmingham employer: IPS Group Limited
Contact Detail:
IPS Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for an Account Manager role. You never know who might have the inside scoop on a great opportunity!
✨Tip Number 2
Prepare for those interviews by researching the company and its clients. Understand their needs and how you can add value as an Account Manager. This will help you stand out and show that you’re genuinely interested in the role.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the job description. Highlight your skills in client retention and relationship building, and don’t forget to share specific examples of your successes.
✨Tip Number 4
Apply through our website! We’ve got a streamlined process that makes it easy for you to showcase your skills and experience. Plus, it shows us you’re serious about joining our team. Let’s get you that Account Manager position!
We think you need these skills to ace Account Manager in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Account Manager role. Highlight your experience in claims management or insurance, and showcase how you've built long-term client relationships. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've retained and grown client accounts in the past. We love a good story that shows your skills in action!
Show Off Your Communication Skills: As an Account Manager, communication is key. In your application, demonstrate your ability to adapt your style to different audiences. Whether it's through your CV, cover letter, or any additional documents, let us see your confident and professional tone!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at IPS Group Limited
✨Know Your Clients
Before the interview, research the company’s key clients and their needs. Understanding their client base will help you demonstrate how you can build long-term relationships and provide tailored solutions.
✨Showcase Your Communication Skills
As an Account Manager, communication is key. Prepare examples of how you've effectively communicated with clients and internal teams in the past. Be ready to discuss how you adapt your style to different audiences.
✨Demonstrate Analytical Thinking
Be prepared to talk about how you've used data to drive decisions in previous roles. Highlight any experience you have with performance metrics and how you've leveraged them to improve client satisfaction and retention.
✨Exhibit Problem-Solving Abilities
Think of specific instances where you've tackled challenges head-on. Discuss your proactive approach to problem-solving and how it has positively impacted client relationships or service delivery.
