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For Companies At a Glance
- Tasks: Manage key client accounts and ensure top-notch service delivery.
- Company: Reputable claims management business with over 30 years of experience.
- Benefits: Competitive salary, bonuses, private healthcare, and generous leave.
- Why this job: Enjoy autonomy while building long-term relationships and influencing account growth.
- Qualifications: Experience in account management, strong communication, and analytical skills.
- Other info: Home-based role with clear career development opportunities and regular UK travel.
The predicted salary is between 30000 - 45000 £ per year.
An excellent opportunity for an experienced Account Manager to join a well-established, high-quality claims management business with a strong reputation across the UK insurance market. This is a home-based role within a growing claims and risk management organisation with over 30 years’ experience, operating nationally and delivering high-quality domestic and commercial claims solutions across Property, Subsidence, Liability, TPA and High Net Worth.
You’ll take ownership of several key client relationships, acting as the primary point of contact while working closely with internal teams to ensure service excellence, retention and account growth.
What’s in it for you?
- Home-based role with autonomy and trust
- Ownership of reputable, long-standing client accounts
- Opportunity to influence service delivery and account development
- Exposure to senior stakeholders within a respected claims business
- Clear scope for career development as the business continues to grow
- Competitive salary and a comprehensive benefits package
The Role
- Retain, develop and grow a portfolio of key client accounts
- Build long-term, strategic partnerships through a deep understanding of client needs
- Act as the main point of contact for clients, attending regular review meetings and managing day-to-day queries
- Liaise between clients and internal teams to ensure timely and effective delivery of services
- Implement client requests and service changes accurately and efficiently
- Act as an escalation point for internal teams on client-related matters
- Manage, analyse and report on client data, including revenue and profitability
- Work closely with business development to identify and support new opportunities
- Travel regularly across the UK to meet with existing and prospective clients
What we’re looking for
- Proven experience in an Account Manager role, ideally within claims management or insurance
- Background in a B2B environment with a strong track record of client retention
- Ability to build trusted, long-term relationships at all levels
- Confident communicator with the ability to adapt style to different audiences
- Strong commercial awareness and negotiation skills
- Analytical mindset with confidence working with performance and commercial data
- Self-motivated, organised and comfortable working independently
- Strong problem-solving skills with a proactive approach
- Confident IT user with experience of CRM systems
- Effective time management and a professional, business-focused mindset
What’s on offer
- Discretionary company bonus
- Business development bonus scheme
- Car allowance or company car
- 25 days annual leave, rising with service
- Additional day off for your birthday
- 5% contributory pension
- Private healthcare
- Death in service cover
- Enhanced family and sick pay
- Employee Assistance Programme
- Cycle to work scheme
- 24/7 GP access
- Holiday purchase scheme
- Long service awards
- Career development and progression opportunities
Account Manager employer: IPS Group Limited
Contact Detail:
IPS Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. Building relationships can open doors that a CV just can’t.
✨Tip Number 2
Prepare for those interviews! Research the company and its clients thoroughly. Understand their needs and think about how you can add value as an Account Manager. We want you to shine when it’s your turn to talk!
✨Tip Number 3
Showcase your success stories! Be ready to discuss specific examples of how you've retained clients or grown accounts in the past. Numbers speak volumes, so if you’ve got stats to back up your achievements, flaunt them!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your experience in claims management or insurance, and showcase how you've built long-term client relationships. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've retained and grown client accounts in the past. Let us know what makes you tick!
Showcase Your Communication Skills: As an Account Manager, communication is key. In your application, demonstrate your ability to adapt your style to different audiences. We love confident communicators who can engage with clients and internal teams alike!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. We can't wait to hear from you!
How to prepare for a job interview at IPS Group Limited
✨Know Your Clients
Before the interview, research the company’s key clients and their needs. Understanding their client base will help you demonstrate how you can build long-term relationships and provide tailored solutions.
✨Showcase Your Communication Skills
As an Account Manager, communication is key. Prepare examples of how you've effectively communicated with clients and internal teams in the past. Be ready to discuss how you adapt your style to different audiences.
✨Demonstrate Analytical Thinking
Be prepared to talk about how you've used data to drive decisions in previous roles. Highlight any experience you have with CRM systems and how you've managed client data to improve service delivery.
✨Exhibit Problem-Solving Abilities
Think of specific instances where you've successfully resolved client issues or improved processes. This will show your proactive approach and ability to handle challenges, which is crucial for the role.
