Motor Fraud Claims Handler
Location: Manchester City Centre (office-based during probation)
Salary: Up to £33,000 + 10% Discretionary Bonus
Working Hours: 40 hours per week
IPS Group is working with an innovative and fast-growing InsurTech that is continuing to expand its UK claims operation. Due to ongoing growth, they are looking to appoint a Motor Fraud Claims Handler to join their newly established claims team in Manchester.
This is an excellent opportunity to join the business at an exciting stage of its journey. As one of the early hires within the claims function, you'll have the opportunity to make a real impact, contribute to the development of fraud processes and investigation strategies, and position yourself for future progression as the team continues to grow.
The Role
You will take ownership of a portfolio of suspected opportunistic and organised fraudulent motor claims, investigating cases from initial referral through to conclusion. This will include a mixture of Accidental Damage, Personal Injury and Credit Hire claims, where you'll be responsible for identifying fraud indicators, gathering evidence and making informed decisions based on your findings. Working closely with customers, third parties, solicitors and external suppliers, you'll conduct detailed investigations, analyse complex claim information and challenge inconsistencies where appropriate. You'll utilise industry intelligence tools and databases, conduct telephone interviews and work with external specialists to build robust cases and protect the business from fraudulent activity.
Key Responsibilities Include:
Managing a portfolio of suspected fraudulent motor claims through to conclusion
Investigating Accidental Damage, Personal Injury and Credit Hire fraud matters
Conducting detailed investigations, reviewing evidence and identifying fraud indicators
Utilising industry databases including CUE, SIRA, MIAFTR and CIFAS
Liaising with customers, third parties, solicitors and external suppliers
Making informed decisions regarding repudiation, policy voidance and fraud outcomes
About You
You'll have previous Motor Fraud claims experience and be confident handling investigations from initial referra...
Motor Fraud Claims Handler employer: IPS Group Careers
Join a dynamic and supportive insurance business that values your leadership skills and offers a collaborative work culture. With opportunities for professional growth and development, you'll be at the forefront of driving team performance and customer satisfaction in a hybrid working environment that balances office presence with flexibility. Located in Sheffield with travel to the South Coast, this role provides a unique chance to influence key strategic initiatives while enjoying comprehensive benefits and a strong focus on employee engagement.
