Motor Claims Handler - New Team Location: Manchester City Centre (office-based during probation) Salary: £28,000 + 10% bonus Working Hours: 40 hours per week IPS is working with an innovative and fast-growing InsurTech who are expanding its UK claims operation. This is an excellent opportunity to join their team as an FNOL Claims Handler, becoming the initial point of contact for customers when they report a motor incident. This role forms part of a newly created claims team, offering the chance to join at an exciting stage of the company's growth. As one of the first team members in the function, you'll have the opportunity to make a real impact, contribute to the development of processes and customer journeys, and position yourself for future career progression as the business continues to expand. The Role: You will handle First Notification of Loss (FNOL) calls, capturing accurate incident details and assessing the situation to ensure each claim is set up correctly from the very start. You'll be speaking with customers at a stressful moment, so a calm and reassuring approach is essential as you ensure they receive a seamless journey. You'll work closely with internal colleagues and external suppliers to keep processes moving effectively and maintain exceptional levels of service. As the UK operation continues to...
