TPA Liability Claims Handler
Location: Remote
Salary: Competitive, dependent on experience
We are currently recruiting for an experienced Liability Claims Handler to join a well-established Loss Adjuster managing a portfolio of Employers’ Liability and Public Liability claims on behalf of a range of insurer and corporate clients.
This is an excellent opportunity for a claims professional looking to join a supportive and technically focused environment, with genuine opportunities for career development.
The RoleYou will be responsible for managing liability claims from first notification through to settlement, ensuring claims are handled efficiently, fairly and in line with client requirements, regulatory standards and internal procedures.
Key responsibilities will include:
- Managing a caseload of Employers’ Liability and Public Liability claims.
- Reviewing and assessing liability, quantum and coverage.
- Establishing the circumstances surrounding claims and identifying potential fraud or third-party involvement.
- Instructing and liaising with solicitors, loss adjusters, investigators and other external suppliers where appropriate.
- Negotiating settlements with claimants and their representatives.
- Making appropriate indemnity and liability decisions within delegated authority.
- Maintaining accurate claims records and ensuring files are handled in accordance with FCA and client requirements.
- Providing a high level of service to clients, brokers and other stakeholders.
- Identifying opportunities to improve claims outcomes and minimise claims leakage.
- Managing claims in line with agreed SLAs, KPIs and internal governance requirements.
About YouWe are looking for someone with previous experience handling Liability claims, ideally within a TPA, insurer, broker or loss adjusting environment.
You will ideally have:
- Experience handling Employers’ Liability and/or Public Liability claims.
- A good understanding of liability principles and claims processes.
- Strong negotiation and decision-making skills.
- Excellent communication and organisational skills.
- The ability to manage a varied caseload and work to deadlines.
- A customer-focused approach with strong attention to detail.
- Experience working within delegated authority and agreed claims protocols.
CII qualifications or a willingness to work towards them would be advantageous, but relevant claims experience is the priority.
What's on Offer
- Competitive salary based on experience.
- Hybrid working.
- Structured training and professional development.
- Opportunities to progress within a growing claims operation.
- A supportive and collaborative working environment.
- Exposure to a broad and varied portfolio of liability claims.
If you are an experienced Claims Handler looking for your next opportunity within a TPA environment, we'd be keen to hear from you.
TPA Liability Claims Handler in Martock employer: IPS Group Careers
Join a dynamic and supportive insurance business that values your leadership skills and offers a collaborative work culture. With opportunities for professional growth and development, you'll be at the forefront of driving team performance and customer satisfaction in a hybrid working environment that balances office presence with flexibility. Located in Sheffield with travel to the South Coast, this role provides a unique chance to influence key strategic initiatives while enjoying comprehensive benefits and a strong focus on employee engagement.
StudySmarter Expert Advice🤫
We think this is how you could land TPA Liability Claims Handler in Martock
✨Dive Into Industry Networking Events
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Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like IPS Group Careers). A thoughtful message explaining your interest can really make a difference!
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Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at IPS Group Careers.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at IPS Group Careers. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at IPS Group Careers
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at IPS Group Careers to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
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In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at IPS Group Careers, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding IPS Group Careers's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
