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- Tasks: Lead and manage client relationships while overseeing a high-performing team.
- Company: Join a growing, independent firm in Wakefield with a collaborative culture.
- Benefits: Enjoy a competitive salary, flexible working, and 25 days annual leave.
- Other info: Dynamic role with opportunities for professional development and career growth.
- Why this job: Make a real impact by advising clients and driving team success.
- Qualifications: Experience in client management and strong leadership skills required.
The predicted salary is between 70000 - 70000 £ per year.
We have an exciting new opportunity for a Head of Business Services to join a growing, independent firm in Wakefield.
As the Head of Business Services, you will be responsible for:
- Acting as the primary contact for Business Services, managing client relationships, team input, and escalated issues.
- Managing a portfolio of clients, ensuring high standards of service.
- Overseeing payroll delivery and holding overall responsibility for personal tax.
- Ensuring compliance with regulatory requirements, including onboarding and AML.
- Advising clients on commercial and tax matters, identifying needs and solutions.
- Handling fee negotiations, billing accuracy, and time/cost recovery.
- Leading, mentoring, and developing team members, fostering a high-performance culture.
- Allocating work and maintaining high technical standards across the team.
- Supporting development of apprentices and trainees, ensuring progress toward qualifications.
- Contributing to strategic planning and continuous improvement initiatives.
- Maximising use of IT systems (Sage, Xero, CCH, MS Office).
- Ensuring adherence to CPD and internal training programmes.
To qualify for this role, ideally you should meet the following:
- Experience managing your own portfolio of clients and overseeing staff.
- Thorough expertise in key areas of regulation, compliance and risk oversight.
- Strong commercial acumen and insight, understands a diverse range of client sectors.
- An experienced people manager, adept at leading and mentoring a team, effectively delegating tasks and managing workflow, driving team performance and professional development, and promoting a positive and accountable team culture.
- Excellent written and verbal communicator – producing clear verbal and written communication for both colleagues and clients with experience of professional report writing and proposal development.
- Skilled in the use of Excel and Microsoft Office. CCH experience is desirable but not essential.
- ACA or ACCA qualified.
What’s on offer?
- 35 hr working week
- 25 days annual leave + bank holidays
- Flexible working options
- Free parking
- Death in Service cover
- Reward and recognition program
- Salary from £65,000 to £75,000
If you are interested in this opportunity or would like any further information, please do not hesitate to contact Richard Warwick at IPS Finance.
Head of Business Services in Wakefield employer: IPS Finance
Contact Detail:
IPS Finance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Business Services in Wakefield
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy about reaching out to potential contacts. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. This will help you articulate your experience and skills confidently when it counts.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Head of Business Services in Wakefield
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Head of Business Services role. Highlight your experience managing client portfolios and leading teams, as these are key aspects of the job. We want to see how your skills align with what we're looking for!
Showcase Your Communication Skills: Since excellent written and verbal communication is crucial for this role, include examples of your professional report writing and proposal development. We love seeing clear and concise communication, so make sure your application reflects that!
Demonstrate Your Commercial Acumen: In your application, emphasise your understanding of diverse client sectors and your ability to advise on commercial and tax matters. We’re keen to know how you identify needs and solutions for clients, so share relevant experiences!
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and get back to you quickly. Don’t miss out on this exciting opportunity!
How to prepare for a job interview at IPS Finance
✨Know Your Stuff
Make sure you brush up on your knowledge of compliance, regulation, and risk oversight. Be ready to discuss your experience managing client portfolios and how you've handled escalated issues in the past. This will show that you’re not just familiar with the role but have practical insights to share.
✨Showcase Your Leadership Skills
As a Head of Business Services, you'll be leading a team. Prepare examples of how you've mentored and developed team members before. Think about specific instances where you’ve fostered a high-performance culture or effectively delegated tasks to drive results.
✨Communicate Clearly
Since excellent communication is key for this role, practice articulating your thoughts clearly and concisely. You might be asked to explain complex tax matters or compliance issues, so being able to break these down into understandable terms will be crucial.
✨Be Ready for Technical Questions
Brush up on your technical skills, especially with IT systems like Sage, Xero, and CCH. Be prepared to discuss how you maximise the use of these tools in your work. If you have experience with Excel, think of examples where you've used it to improve efficiency or accuracy in your previous roles.