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- Tasks: Support key accounts by managing product data and operational requirements.
- Company: Join a global leader in water and flow management solutions.
- Benefits: Competitive salary, career growth, and a collaborative work environment.
- Why this job: Make a real impact in a fast-paced, innovative industry.
- Qualifications: Degree or equivalent experience with 3+ years in an industrial setting.
- Other info: Opportunity to work on packaging optimization and continuous improvement initiatives.
The predicted salary is between 30000 - 40000 £ per year.
Location: Newcastle upon Tyne
Reports to: European Sales Director, IPSA EU
About the Company
IPS Corporation is a global, market-leading provider of Water and Flow Management Solutions and Specialty Adhesives Solutions for applications where failure is not an option. Founded in 1954 in Los Angeles, CA, IPS began by producing clear cements for laminating acrylic sheet for aircraft canopies. We were first to produce reliable cement for use with PVC, CPVC, and ABS pipe and fittings, and first to introduce plastic recessed washing machine and ice maker outlet boxes. Since then, we have expanded our offering to more than 10,000+ products and solutions across multiple fast-growth industries such as residential and commercial construction, irrigation, pool & spa, marine or industrial manufacturing. Today our industry leading products are proudly manufactured at facilities throughout the world and available through a nationwide network of customer-focused distributors.
About IPS Adhesives
IPS Adhesives (IPSA) is a global supplier of adhesives and related solutions to a wide variety of markets. For over 65 years, IPS Adhesives has invested in product innovation, that provides specialized bonding solutions that are shaping the future of leading-edge assembly and construction design. Our brands are trusted worldwide by kitchen, bedroom and bathroom fitters, sign and display assembly operations, structural partners working in transportation, construction, boat building and more.
About the Role
The Key Account Support Assistant’s primary responsibility is to support the coordination and ongoing improvement of product and operational master data for IPSAs key accounts. Responsibilities include overseeing product label updates, component and finished goods setup, routing maintenance, and system accuracy across ERP and operational platforms, customer forms/documentation requests. Working collaboratively with operations, supply chain, quality, and commercial teams, the role supports customer-specific operational requirements and key account vendor systems. It also contributes to packaging optimization initiatives.
Key Duties and Responsibilities
- Co-ordination and management for key account and product specifications/requirements
- Creation and maintenance of component parts in systems (e.g., JD Edwards E1)
- Own finished product master data and hierarchy setup process and maintenance
- Own routing setup and maintenance process
- Operational coordination for key account(s) vendor systems and requirements
- Management of bespoke customer operational requirements
- Lead packaging optimization initiatives including recycled packaging relating to customer requests and operational efficiencies
- Other duties as assigned
Education and/or Work Experience
- Degree (or equivalent experience) in a related field
- 3+ years of demonstrated experience within an industrial environment
- Experience managing cross-functional projects in a fast-paced production setting
- Strong communication skills with the ability to influence stakeholders across cross function teams
- Ability to interpret process data, identify root causes, and recommend improvements
- Practical experience with Lean, Six Sigma, Kaizen or other continuous improvement methodologies is a strong plus
Additional Desirable Qualification:
- Lean Six Sigma Green Belt or Black Belt certification
- Experience supporting or leading change management initiatives
- Background in regulated industries such as chemical manufacturing
- Competence in ERP/MES systems such as JD Edwards (E1)
- Project management qualification is an advantage
- Understanding of manufacturing processes, equipment capability, workflow optimisation, and scale-up principles
Key Account Support Assistant in Newcastle upon Tyne employer: IPS Corporation
Contact Detail:
IPS Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Support Assistant in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Key Account Support Assistant role.
✨Tip Number 2
Prepare for the interview by researching IPS Corporation and its products. Show us that you’re genuinely interested in their innovative solutions and how you can contribute to their success. A little knowledge goes a long way!
✨Tip Number 3
Practice your communication skills! As a Key Account Support Assistant, you’ll need to influence stakeholders across teams. We suggest doing mock interviews with friends or using online resources to sharpen those skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Key Account Support Assistant in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Key Account Support Assistant role. Highlight relevant experience and skills that match the job description, especially your background in managing cross-functional projects and any ERP system knowledge.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your experience aligns with IPSA's mission. Don’t forget to mention any specific achievements that demonstrate your ability to support key accounts.
Showcase Your Communication Skills: Since strong communication is key for this role, make sure to highlight your ability to influence stakeholders and work collaboratively. Use examples from your past experiences where you successfully communicated across teams.
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s straightforward and ensures your application goes directly to us, making it easier for our team to review your credentials.
How to prepare for a job interview at IPS Corporation
✨Know Your Stuff
Make sure you understand IPS Corporation's products and their applications. Familiarise yourself with the key account support role and how it fits into the bigger picture of the company. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Experience
Prepare to discuss your previous experience in managing cross-functional projects, especially in fast-paced environments. Use specific examples that highlight your problem-solving skills and how you've contributed to operational improvements in the past.
✨Communicate Effectively
Strong communication skills are crucial for this role. Practice articulating your thoughts clearly and concisely. Be ready to demonstrate how you've influenced stakeholders in previous roles, as this will be key in showing your fit for the position.
✨Ask Smart Questions
Prepare insightful questions about the company's operations, the team you'll be working with, and the challenges they face. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.