IPRS Group in Claydon, Suffolk is seeking an IT Service Desk Specialist to deliver 1st to 3rd line support across our businesses. The role emphasizes SLA-driven ticket handling, on-site and remote assistance, and proactive IT improvements.
You will work with Windows 11, M365, SharePoint and Halo ITSM, supporting end users, documenting issues, and escalating as needed. A strong customer-service mindset and solid IT knowledge are essential.
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IT Service Desk Engineer | 1st–3rd Line Support in Claydon employer: IPRS Group
IPRS Health is an exceptional employer, dedicated to fostering a supportive and innovative work culture that prioritises the well-being of both employees and patients. With flexible working arrangements, comprehensive clinical development training, and a commitment to professional growth, we empower our team to make a meaningful impact in mental health services across the UK. Our remote working model allows for a balanced lifestyle while providing access to a wealth of resources and benefits, ensuring that our staff feel valued and motivated in their roles.
