Senior Quality Officer

Senior Quality Officer

Cardiff Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Manage the quality system and ensure compliance with ISO 17025 in a dynamic lab environment.
  • Company: Join SYNLAB, a trusted leader in clinical laboratory services, based in Cardiff.
  • Benefits: Enjoy hybrid working, personal development opportunities, and a supportive team culture.
  • Why this job: Make a real impact on healthcare while developing your career in a collaborative setting.
  • Qualifications: Bachelor’s degree in Science and 2+ years in a Quality role required.
  • Other info: Experience with QPulse/eQMS is a plus; excellent communication skills are essential.

The predicted salary is between 36000 - 60000 £ per year.

Forming part of the SYNLAB Group, Lextox operates as a UKAS accredited laboratory situated in Cardiff. Lextox specialise in and provide drug, alcohol and DNA testing services for family law cases and childcare proceedings. SYNLAB in the UK is a trusted expert in clinical laboratory and medical diagnostic services. We currently have an exciting opportunity for a Senior Quality Officer to join our Quality team in Cardiff. Working at our toxicology laboratory, you will be responsible for the day-to-day running of the quality management system, reviewing and improving processes, and ensuring compliance with ISO 17025 testing requirements. Hours: 40hrs a week / 9am – 5pm, Monday – Friday / hybrid working. The Role: Working directly with the Quality Manager to implement the requirements of the company Quality Management System and ISO 17025 standard. Responsible for the management, administration and development of the Quality Management System (QMS). Working directly with all departments, commercial and technical to ensure compliance to ISO 17025. Conducting and reviewing non-conforming work investigations to closure, ensuring corrective and preventive measures are implemented and effective. Responsible for the control of external and internal document updates, release and archive, ensuring that Standard Operating Procedures are correct, reviewed and fit for purpose. Undertake and complete internal audits in accordance with the audit schedule to ensure compliance with ISO 17025. Monitoring and reporting on quality performance metrics. What we’re looking for: Bachelor’s degree in Science (Life Sciences/Biology/Chemistry/Toxicology). 2+ years’ previous experience of working in a Quality role within an accredited laboratory. Experience of managing non-conformances and risks, internal auditing and report writing. Ability to work on own initiative and work to deadlines. Self-motivated and able to work independently. Excellent communication skills, verbal and written. Proficient in Microsoft packages, including Word, Excel, Outlook. Knowledge of QPulse/eQMS (this would be an advantage). About Us SYNLAB UK & Ireland work closely with clinicians, hospitals, occupational health providers and clinical researchers to provide a complete pathology offering. We operate in increasingly diverse environments which is reflected in our workforce, clients, customers, suppliers, communities and partners. We believe an inclusive workplace culture is the best way to source, attract and retain diverse and talented people, and create a sustainable, high-performing workforce. We believe our staff is vital to the principle of making a positive difference to healthcare, therefore, we promote a culture of continuous personal development where scientists and staff have the support and resources to acquire new skills and build their careers through learning and development opportunities, coaching and clear career pathways. We promote an open and collaborative culture where leaders act as role models and facilitate a two-way communication, engage with staff and stakeholders transparently and actively encourage feedback and suggestions. #J-18808-Ljbffr

Senior Quality Officer employer: iPP Analytics

Lextox, part of the SYNLAB Group, is an exceptional employer located in Cardiff, offering a dynamic work environment within a UKAS accredited laboratory. With a strong commitment to employee growth, we provide continuous personal development opportunities and foster an inclusive culture that values collaboration and open communication. Join us to make a meaningful impact in healthcare while enjoying the benefits of hybrid working and a supportive team atmosphere.
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Contact Detail:

iPP Analytics Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Quality Officer

✨Tip Number 1

Familiarise yourself with ISO 17025 standards and the specific requirements for quality management systems in laboratories. This knowledge will not only help you understand the role better but also demonstrate your commitment to quality assurance during any discussions.

✨Tip Number 2

Network with professionals in the toxicology and quality assurance fields. Attend relevant industry events or join online forums where you can connect with others who work in accredited laboratories. This can provide valuable insights and potentially lead to referrals.

✨Tip Number 3

Prepare to discuss your experience with non-conformances and internal audits in detail. Be ready to share specific examples of how you've managed these processes effectively, as this will highlight your practical knowledge and problem-solving skills.

✨Tip Number 4

Showcase your proficiency in Microsoft Office and any experience with QPulse/eQMS during your conversations. Being able to demonstrate your technical skills will set you apart from other candidates and show that you're ready to hit the ground running.

We think you need these skills to ace Senior Quality Officer

Quality Management System (QMS) expertise
ISO 17025 compliance knowledge
Internal auditing skills
Non-conformance management
Risk assessment and management
Document control and management
Corrective and preventive action implementation
Process improvement skills
Data analysis and reporting
Excellent verbal and written communication
Proficiency in Microsoft Word, Excel, and Outlook
Experience with QPulse/eQMS (advantageous)
Attention to detail
Self-motivation and initiative
Ability to work independently and meet deadlines

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in quality management, particularly within accredited laboratories. Emphasise your familiarity with ISO 17025 standards and any specific achievements in previous roles.

Craft a Compelling Cover Letter: Write a cover letter that directly addresses the responsibilities of the Senior Quality Officer role. Mention your experience with non-conformances, internal audits, and your ability to work independently while also collaborating with various departments.

Showcase Relevant Skills: In your application, clearly outline your skills in report writing, risk management, and using Microsoft Office packages. If you have experience with QPulse or eQMS, make sure to highlight this as it could set you apart from other candidates.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a quality officer role.

How to prepare for a job interview at iPP Analytics

✨Understand ISO 17025 Requirements

Make sure you have a solid grasp of the ISO 17025 standards, as this will be crucial for your role. Be prepared to discuss how you've previously ensured compliance in your past positions.

✨Showcase Your Quality Management Experience

Highlight your experience in managing quality systems and non-conformances. Prepare specific examples of how you've improved processes or resolved issues in an accredited laboratory setting.

✨Demonstrate Strong Communication Skills

Since the role involves working with various departments, it's important to showcase your communication skills. Be ready to explain how you effectively convey complex information to different stakeholders.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving abilities. Think of situations where you had to conduct audits or manage risks, and be ready to discuss your approach and outcomes.

Senior Quality Officer
iPP Analytics
Location: Cardiff
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