Banking Officer in Stoke-on-Trent

Customer Services Officer

12m Fixed Term Contract

City based International Bank

Hybrid working on offer (60/40 split)

Salary £42k circa

City based International Bank, are looking to recruit a Customer Services Officer on a 12 month fixed term contract.

The Customer Services Officer will be the main customer service representative and point of contact for the Bank’s individual customers, helping with queries and their everyday banking needs. This role would support the team members with duties such as payment confirmations for individual customers, updating the banking system as necessary, logging complaints and being the department’s vulnerable customer champion. This position is a great role to learn and gain experience in retail banking sector and the ideal candidate should foster and maintain a welcoming, professional and service oriented output.

Ideal candidates should have previous Customer Services experience from within the banking sector and have good knowledge of UK Retail Banking products, debit card and fixed-term deposits

Candidates must also have the right to work in the UK. I’m afraid sponsorship isn’t offered for this position.

Due to the high volume of CVs that we receive, only successful candidates will be contacted. Thank you for your time and patience.