Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the payments team and oversee all domestic and international payment processes.
- Company: Reputable international bank based in London with a focus on operational excellence.
- Benefits: Competitive salary of £70k plus benefits, full-time office role.
- Why this job: Make a real impact in banking operations while driving continuous improvement.
- Qualifications: Degree level education and 5+ years in banking operations required.
- Other info: Opportunity for career growth and to enhance operational resilience.
The predicted salary is between 70000 - 70000 £ per year.
Permanent position with an International Bank based in London. Salary £70k plus benefits. Full time in the office.
The Operations Manager is responsible for overseeing the bank's end-to-end payments processing, operational workflows and back-office support functions. The role ensures that domestic and international payments are executed accurately, securely and in line with regulatory and industry standards. This position leads the payments and operations team, maintains robust control frameworks, and drives continuous improvement across operational processes to support the bank's broader strategic and customer service objectives.
Main responsibilities will include:
- Oversee the processing of all domestic and international payments.
- Ensure payment instructions are verified, authorised and released in accordance with internal policies and approval limits.
- Review and establish operational processes/process improvement.
- Ensure all operational tasks are completed within SLAs and meet high standards of accuracy and control.
- Maintain a strong control environment, ensuring segregation of duties, maker-checker controls and strict adherence to internal policies.
- Lead, mentor and develop the team ensuring strong performance management and succession planning.
- Support internal and external audits involving payment or other operational areas.
- Resourcing, staff engagement, performance review and management, objective setting and monitoring together with training and development of the team.
- Promote a culture of accountability, operational excellence and continuous improvement.
- Establish all regulatory requirements are adhered to for operational matters including money laundering/KYC checks and relevant duties segregated.
- Lead quality control on all operations outputs as pertains to client acquisition and delivery of service.
- Conduct regular meetings with department heads to agree priorities and coordination on essential matters.
- Authorise payments/messages as and when required.
- Approve invoices and input to budgets with COO.
- Identify opportunities to streamline payments and operational workflows through automation and system enhancements.
- Lead or support change programmes, system upgrades, SWIFT changes and transformation initiatives.
- Enhance operational resilience, ensuring robust business continuity and support disaster recovery testing.
- Assist the COO on key planning issues and make recommendations on important business decisions.
To be considered for this position, ideal candidates must have the following experience and skills:
- Educated to degree level or able to demonstrate equivalent knowledge and experience in banking, financial services, or a related field.
- Previous experience of banking, minimum 5 years plus.
- Solid experience in banking operations and payments processing, preferably in a regulated financial institution.
- Strong knowledge of payment schemes (SWIFT, BACS, Direct Debits) and associated operational requirements.
- Knowledge of Equation Banking system will be a distinct advantage.
- Good understanding of AML, sanctions, PSRs and financial crime risks in payments.
Payment Operations Manager in Southampton employer: IPOE Consulting
Contact Detail:
IPOE Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Payment Operations Manager in Southampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the banking and payments sector. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of payment schemes and operational processes. Be ready to discuss how you’ve improved workflows in past roles. Show them you’re not just a fit for the role, but a game-changer!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit.
✨Tip Number 4
Apply through our website for the best chance at landing that dream job! We’re always looking for talented individuals who can drive operational excellence. Make sure your application stands out by showcasing your relevant experience and skills.
We think you need these skills to ace Payment Operations Manager in Southampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Payment Operations Manager role. Highlight your experience in banking operations and payments processing, especially any relevant achievements that align with the job description.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this position. Use specific examples from your past roles to demonstrate your knowledge of payment schemes and operational excellence.
Showcase Your Leadership Skills: Since this role involves leading a team, make sure to highlight your leadership experience. Talk about how you've mentored or developed teams in the past and how you promote a culture of accountability.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at IPOE Consulting
✨Know Your Payments Inside Out
Make sure you brush up on your knowledge of payment schemes like SWIFT, BACS, and Direct Debits. Be ready to discuss how these systems work and any relevant operational requirements. This will show that you’re not just familiar with the terms but can also apply them in a practical context.
✨Demonstrate Leadership Skills
Since this role involves leading a team, think about examples from your past where you've successfully managed or mentored others. Prepare to share specific instances where you’ve driven performance improvements or handled challenges within a team setting.
✨Showcase Your Problem-Solving Abilities
Be prepared to discuss how you've identified opportunities for process improvement in previous roles. Think of specific examples where you streamlined operations or implemented changes that enhanced efficiency. This will highlight your proactive approach to operational excellence.
✨Understand Regulatory Requirements
Familiarise yourself with AML, KYC checks, and other regulatory frameworks relevant to payments. Be ready to discuss how you’ve ensured compliance in your previous roles, as this is crucial for maintaining a strong control environment in banking operations.