At a Glance
- Tasks: Lead the operations team in processing domestic and international payments with precision.
- Company: Join a prestigious international bank based in London.
- Benefits: Enjoy a competitive salary, benefits package, and opportunities for professional growth.
- Other info: Dynamic role with a focus on continuous improvement and operational excellence.
- Why this job: Make a significant impact on banking operations while ensuring compliance and excellence.
- Qualifications: Degree-level education and 5+ years in banking operations required.
The predicted salary is between 70000 - 80000 € per year.
The Operations Manager is responsible for overseeing the bank's end-to-end payments processing, operational workflows and back-office support functions. The role ensures that domestic and international payments are executed accurately, securely and in line with regulatory and industry standards.
This position leads the payments and operations team, maintains robust control frameworks, and drives continuous improvement across operational processes to support the bank's broader strategic and customer service objectives.
Main responsibilities will include:
- Oversee the processing of all domestic and international payments.
- Ensure payment instructions are verified, authorised and released in accordance with internal policies and approval limits.
- Review and establish operational processes/process improvement.
- Ensure all operational tasks are completed within SLAs and meet high standards of accuracy and control.
- Maintain a strong control environment, ensuring segregation of duties, maker-checker controls and strict adherence to internal policies.
- Lead, mentor and develop the team ensuring strong performance management and succession planning.
- Support internal and external audits involving payment or other operational areas.
- Resourcing, staff engagement, performance review and management, objective setting and monitoring together with training and development of the team.
- Promote a culture of accountability, operational excellence and continuous improvement.
- Establish all regulatory requirements are adhered to for operational matters including money laundering/KYC checks and relevant duties segregated.
- Lead quality control on all operations outputs as pertains to client acquisition and delivery of service.
- Conduct regular meetings with department heads to agree priorities and coordination on essential matters.
- Authorise payments/messages as and when required.
- Approve invoices and input to budgets with COO.
- Identify opportunities to streamline payments and operational workflows through automation and system enhancements.
- Lead or support change programmes, system upgrades, SWIFT changes and transformation initiatives.
- Enhance operational resilience, ensuring robust business continuity and support disaster recovery testing.
- Assist the COO on key planning issues and make recommendations on important business decisions.
To be considered for this position, ideal candidates must have the following experience and skills:
- Educated to degree level or able to demonstrate equivalent knowledge and experience in banking, financial services, or a related field.
- Previous experience of banking, minimum 5 years plus.
- Solid experience in banking operations and payments processing, preferably in a regulated financial institution.
- Strong knowledge of payment schemes (SWIFT, BACS, Direct Debits) and associated operational requirements.
- Knowledge of Equation Banking system will be a distinct advantage.
- Good understanding of AML, sanctions, PSRs and financial crime risks in payments.
Operations Manager in Slough employer: IPOE Consulting
As an International Bank based in the heart of London, we pride ourselves on being an excellent employer that fosters a culture of operational excellence and continuous improvement. Our employees benefit from competitive salaries, comprehensive training and development opportunities, and a supportive work environment that encourages personal and professional growth. Join us to be part of a dynamic team that values accountability and innovation while ensuring the highest standards in payment processing and customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager in Slough
✨Tip Number 1
Network like a pro! Reach out to your connections in the banking and financial services sector. Attend industry events or webinars, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their payment processing systems and regulatory requirements. We want you to show them you’re not just another candidate; you’re the one who gets their operations and can lead the team to success!
✨Tip Number 3
Practice your answers to common interview questions, especially those related to operational excellence and team management. We suggest doing mock interviews with friends or mentors to build your confidence and refine your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged. Let’s get you that Operations Manager role!
We think you need these skills to ace Operations Manager in Slough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Manager role. Highlight your experience in banking operations and payments processing, and don’t forget to mention any relevant achievements that showcase your skills in leading teams and improving processes.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your understanding of payment schemes and regulatory requirements, and how your background aligns with our mission at StudySmarter.
Showcase Your Leadership Skills:As an Operations Manager, you'll be leading a team. Make sure to highlight your leadership experience in your application. Talk about how you've mentored others, driven performance, and fostered a culture of accountability and excellence.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at IPOE Consulting
✨Know Your Payments Inside Out
Make sure you brush up on your knowledge of payment schemes like SWIFT, BACS, and Direct Debits. Be ready to discuss how these systems work and any relevant operational requirements. This will show that you’re not just familiar with the terms but can also apply them in a practical context.
✨Demonstrate Leadership Skills
As an Operations Manager, you'll be leading a team. Prepare examples of how you've successfully mentored or developed team members in the past. Think about specific situations where you promoted accountability and operational excellence, as this will resonate well with the interviewers.
✨Showcase Your Problem-Solving Abilities
Be ready to discuss instances where you've identified opportunities for process improvement or streamlined workflows. Highlight any automation or system enhancements you've implemented, as this aligns perfectly with the role's focus on continuous improvement.
✨Understand Regulatory Requirements
Familiarise yourself with AML, sanctions, and financial crime risks related to payments. Be prepared to discuss how you've ensured compliance in previous roles, as this is crucial for maintaining a strong control environment in banking operations.
