At a Glance
- Tasks: Lead the payments team and oversee domestic and international payment processing.
- Company: Dynamic international bank based in London with a focus on operational excellence.
- Benefits: Competitive salary of £70k plus benefits, full-time office role.
- Other info: Join a culture of accountability and innovation with opportunities for career growth.
- Why this job: Make a real impact in banking operations while driving continuous improvement.
- Qualifications: Degree-level education and 5+ years in banking operations required.
The predicted salary is between 70000 - 70000 € per year.
Operations Manager – International Payments
Permanent position
International Bank based in London
Salary £70k plus benefits
Full time in the office
The Operations Manager is responsible for overseeing the bank's end-to-end payments processing, operational workflows and back-office support functions. The role ensures that domestic and international payments are executed accurately, securely and in line with regulatory and industry standards.
This position leads the payments and operations team, maintains robust control frameworks, and drives continuous improvement across operational processes to support the bank's broader strategic and customer service objectives.
Main responsibilities will include:
- Oversee the processing of all domestic and international payments.
- Ensure payment instructions are verified, authorised and released in accordance with internal policies and approval limits.
- Review and establish operational processes/process improvement.
- Ensure all operational tasks are completed within SLAs and meet high standards of accuracy and control.
- Maintain a strong control environment, ensuring segregation of duties, maker-checker controls and strict adherence to internal policies.
- Lead, mentor and develop the team ensuring strong performance management and succession planning.
- Support internal and external audits involving payment or other operational areas.
- Resourcing, staff engagement, performance review and management, objective setting and monitoring together with training and development of the team.
- Promote a culture of accountability, operational excellence and continuous improvement.
- Establish all regulatory requirements are adhered to for operational matters including money laundering/KYC checks and relevant duties segregated.
- Lead quality control on all operations outputs as pertains to client acquisition and delivery of service.
- Conduct regular meetings with department heads to agree priorities and coordination on essential matters.
- Authorise payments/messages as and when required.
- Approve invoices and input to budgets with COO.
- Identify opportunities to streamline payments and operational workflows through automation and system enhancements.
- Lead or support change programmes, system upgrades, SWIFT changes and transformation initiatives.
- Enhance operational resilience, ensuring robust business continuity and support disaster recovery testing.
- Assist the COO on key planning issues and make recommendations on important business decisions.
To be considered for this position, ideal candidates must have the following experience and skills:
- Educated to degree level or able to demonstrate equivalent knowledge and experience in banking, financial services, or a related field.
- Previous experience of banking, minimum 5 years plus.
- Solid experience in banking operations and payments processing, preferably in a regulated financial institution.
- Strong knowledge of payment schemes (SWIFT, BACS, Direct Debits) and associated operational requirements.
- Knowledge of Equation Banking system will be a distinct advantage.
- Good understanding of AML, sanctions, PSRs and financial crime risks in payments.
Banking Operations Manager - IPOE Consulting in London employer: IPOE Consulting
As a leading international bank based in London, we pride ourselves on fostering a dynamic work environment that champions operational excellence and employee development. Our commitment to continuous improvement and robust training programmes ensures that our team members thrive in their roles, while our competitive salary and benefits package reflects our dedication to rewarding hard work and innovation. Join us to be part of a culture that values accountability and collaboration, where your contributions directly impact our strategic objectives and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Banking Operations Manager - IPOE Consulting in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the banking and finance sector. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their payment processing systems and regulatory requirements. This will help you showcase your knowledge and demonstrate how you can contribute to their operational excellence.
✨Tip Number 3
Practice your answers to common interview questions, especially those related to team leadership and process improvement. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your achievements.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Banking Operations Manager - IPOE Consulting in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Banking Operations Manager role. Highlight your experience in payments processing and operational workflows, as well as any relevant achievements that align with the job description.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this position. Use specific examples from your past roles to demonstrate your expertise in banking operations and your ability to lead a team effectively.
Showcase Your Knowledge:Don’t forget to mention your understanding of payment schemes and regulatory requirements. We want to see that you’re not just experienced but also knowledgeable about the latest trends and challenges in the banking sector.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensure it gets the attention it deserves!
How to prepare for a job interview at IPOE Consulting
✨Know Your Payments Inside Out
Make sure you brush up on your knowledge of payment schemes like SWIFT, BACS, and Direct Debits. Be ready to discuss how these systems work and any relevant operational requirements. This will show that you’re not just familiar with the theory but can apply it practically.
✨Demonstrate Leadership Skills
Since the role involves leading a team, think of examples from your past where you've successfully managed or mentored others. Prepare to share specific instances where you drove performance or improved processes, as this will highlight your capability to lead and develop a team effectively.
✨Showcase Your Problem-Solving Abilities
Be prepared to discuss how you've identified opportunities for process improvements in previous roles. Think about times when you streamlined operations or implemented changes that enhanced efficiency. This will demonstrate your proactive approach to operational excellence.
✨Understand Regulatory Requirements
Familiarise yourself with AML, KYC checks, and other regulatory requirements relevant to banking operations. Be ready to discuss how you’ve ensured compliance in your previous roles, as this is crucial for maintaining a strong control environment in the bank.
