At a Glance
- Tasks: Lead the payments team and oversee domestic and international payment processing.
- Company: Join a prestigious international bank based in London.
- Benefits: Competitive salary of £70-80k plus benefits, full-time office role.
- Other info: Opportunity for career growth in a dynamic financial environment.
- Why this job: Make a real impact in banking operations and drive continuous improvement.
- Qualifications: Degree-level education and 5+ years in banking operations required.
The predicted salary is between 70000 - 80000 € per year.
The Operations Manager is responsible for overseeing the bank's end-to-end payments processing, operational workflows and back-office support functions. The role ensures that domestic and international payments are executed accurately, securely and in line with regulatory and industry standards.
This position leads the payments and operations team, maintains robust control frameworks, and drives continuous improvement across operational processes to support the bank's broader strategic and customer service objectives.
Main responsibilities will include:
- Oversee the processing of all domestic and international payments.
- Ensure payment instructions are verified, authorised and released in accordance with internal policies and approval limits.
- Review and establish operational processes/process improvement.
- Ensure all operational tasks are completed within SLAs and meet high standards of accuracy and control.
- Maintain a strong control environment, ensuring segregation of duties, maker-checker controls and strict adherence to internal policies.
- Lead, mentor and develop the team ensuring strong performance management and succession planning.
- Support internal and external audits involving payment or other operational areas.
- Resourcing, staff engagement, performance review and management, objective setting and monitoring together with training and development of the team.
- Promote a culture of accountability, operational excellence and continuous improvement.
- Establish all regulatory requirements are adhered to for operational matters including money laundering/KYC checks and relevant duties segregated.
- Lead quality control on all operations outputs as pertains to client acquisition and delivery of service.
- Conduct regular meetings with department heads to agree priorities and coordination on essential matters.
- Authorise payments/messages as and when required.
- Approve invoices and input to budgets with COO.
- Identify opportunities to streamline payments and operational workflows through automation and system enhancements.
- Lead or support change programmes, system upgrades, SWIFT changes and transformation initiatives.
- Enhance operational resilience, ensuring robust business continuity and support disaster recovery testing.
- Assist the COO on key planning issues and make recommendations on important business decisions.
To be considered for this position, ideal candidates must have the following experience and skills:
- Educated to degree level or able to demonstrate equivalent knowledge and experience in banking, financial services, or a related field.
- Previous experience of banking, minimum 5 years plus.
- Solid experience in banking operations and payments processing, preferably in a regulated financial institution.
- Strong knowledge of payment schemes (SWIFT, BACS, Direct Debits) and associated operational requirements.
- Knowledge of Equation Banking system will be a distinct advantage.
- Good understanding of AML, sanctions, PSRs and financial crime risks in payments.
Operations Manager In Training in City of London employer: IPOE Consulting
As an International Bank based in London, we pride ourselves on being an excellent employer that fosters a culture of accountability and operational excellence. Our commitment to employee growth is evident through comprehensive training and development opportunities, alongside a competitive salary package and benefits. Join us to be part of a dynamic team where your contributions directly impact our strategic objectives and customer service excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager In Training in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the banking and financial services sector. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their payment processing systems and regulatory requirements. This will not only impress your interviewers but also help you tailor your answers to show how you can contribute to their operational excellence.
✨Tip Number 3
Practice your leadership skills! As an Operations Manager, you'll need to lead and mentor a team. Think of examples from your past experiences where you've successfully managed teams or improved processes. Be ready to share these stories during interviews.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people. So, get clicking and let’s get you that Operations Manager role!
We think you need these skills to ace Operations Manager In Training in City of London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Manager role. Highlight your experience in banking operations and payments processing, and don’t forget to mention any relevant achievements that showcase your skills in managing teams and improving processes.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this position. Mention specific experiences that relate to overseeing payment processes and maintaining control frameworks, and show us your passion for operational excellence.
Showcase Your Knowledge:In your application, demonstrate your understanding of payment schemes like SWIFT and BACS. We want to see that you’re not just familiar with these systems but that you can also discuss how they impact operational workflows and compliance.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at IPOE Consulting
✨Know Your Payments Inside Out
Make sure you brush up on your knowledge of payment schemes like SWIFT, BACS, and Direct Debits. Be ready to discuss how these systems work and any relevant operational requirements. This will show that you’re not just familiar with the concepts but can also apply them in a practical setting.
✨Demonstrate Leadership Skills
Since the role involves leading a team, think of examples from your past experiences where you’ve successfully managed or mentored others. Prepare to share specific instances where you drove performance improvements or handled challenges within a team. This will highlight your capability to lead and develop others.
✨Showcase Your Problem-Solving Abilities
Be ready to discuss how you've identified opportunities for process improvement in previous roles. Think about specific changes you implemented that streamlined operations or enhanced efficiency. This will demonstrate your proactive approach and commitment to continuous improvement, which is key for this position.
✨Understand Regulatory Requirements
Familiarise yourself with AML, KYC checks, and other regulatory requirements relevant to payments processing. Be prepared to discuss how you’ve ensured compliance in your previous roles. This knowledge will be crucial in showing that you can maintain a strong control environment and adhere to industry standards.
