Front of House Team Member

Front of House Team Member

Birmingham Full-Time No home office possible
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At a Glance

  • Tasks: Be the welcoming face of LEON, serving food and drinks with warmth and speed.
  • Company: Join LEON, a vibrant fast food brand committed to good food for you and the planet.
  • Benefits: Enjoy competitive pay, 50% discount on food, and a supportive work environment.
  • Why this job: Make a real impact by creating memorable experiences for customers in a dynamic team.
  • Qualifications: Passion for food, strong teamwork skills, and a positive attitude are essential.
  • Other info: Flexible hours, professional development opportunities, and a focus on sustainability.

About The Role

Join the LEON Family as a Front of House Team Member – Naturally Fast Food That’s Good for You and the Planet!

  • Schedule: 16 hours per week (flexible)
  • Location: Birmingham
  • Contract Type: Permanent

Key Responsibilities

  • Greet every guest and teammate with genuine warmth and positivity.
  • Serve food and drinks quickly and confidently – within 30 seconds during peak times.
  • Know the menu inside out and guide customers to their perfect choice.
  • Keep counters, tills, and store areas spotless, safe, and well‑organised.
  • Communicate clearly with the kitchen and sprinter teams to keep service flowing.
  • Support your team by training and mentoring new LEON colleagues.
  • Handle guest queries with care and help resolve issue when needed.
  • Maintain high standards of food presentation and cleanliness at all times.

What We’re Looking For

  • A warm, welcoming personality that makes customers and teammates feel at home.
  • Passion for great food, fast service, and creating memorable experiences.
  • Team spirit and a positive attitude that lifts others around you.
  • Strong attention to detail and pride in maintaining a clean, safe environment.
  • Willingness to learn, grow and take on new challenges.
  • Confidence in communicating clearly and engagingly with customers and colleagues.
  • Good command of English and ability to express ideas with clarity and energy.
  • Genuine interest in LEON’s values, food and guest experience.

What We Offer

  • A role at the heart of a leading international brand, within a dynamic and forward‑thinking team
  • 💰 Competitive salary
  • 🍽️ LEON food on shift, plus 50% discount for friends and family
  • 💼 Employer Pension Scheme
  • 🧑⚕️ Smart Health – Access to Smart Health, a 24/7 online GP service
  • 🧠 Employee Assistance Programme – Confidential advice and support for personal or work‑related challenges
  • 📋 Essential Insurance – Exclusive rates on Life Insurance, Critical Illness Cover and Income Protection
  • 🎁 Plus, lots more! Depending on job band, other fantastic benefits are also available

Like what you’ve read? Then do your research, update your CV, and once you’re ready, hit the apply button. Don’t delay, apply today! 🚀

About Us

At LEON, we’re redefining what fast food can be: feel‑good fuel that powers your day without compromising on flavour or the planet. Born from a simple idea shared by three friends in 2004, we set out to make fast, nutritious and delicious food accessible to everyone. Our vibrant, high‑protein menu is freshly prepared, packed with plants, good fats and bold flavours inspired by ingredients from around the world.

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Management and Manufacturing

Industries

Transportation, Logistics, Supply Chain and Storage, Freight and Package Transportation, and Truck Transportation

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Front of House Team Member employer: IPL International Procurement and Logistics

At LEON, we pride ourselves on being an exceptional employer that values teamwork, personal growth, and a commitment to sustainability. As a Front of House Team Member in Birmingham, you'll enjoy a flexible schedule, competitive salary, and a range of benefits including a generous discount on our delicious food, professional development opportunities, and a supportive work culture that encourages collaboration and kindness. Join us in redefining fast food while making a positive impact on the planet and your community.
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Contact Detail:

IPL International Procurement and Logistics Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House Team Member

✨Tip Number 1

Get to know LEON's values and menu inside out! When you walk into that interview, show your passion for great food and fast service. It’ll help you connect with the team and demonstrate that you’re the perfect fit.

✨Tip Number 2

Practice your warm greetings and positive vibes! Remember, as a Front of House Team Member, you’ll be the welcoming face of LEON. A friendly attitude can make all the difference in impressing your interviewers.

✨Tip Number 3

Show off your teamwork skills! Share examples of how you’ve supported colleagues or resolved customer queries in the past. This will highlight your ability to lift others and maintain a great atmosphere at work.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the LEON family right from the start!

We think you need these skills to ace Front of House Team Member

Customer Service
Communication Skills
Teamwork
Attention to Detail
Problem-Solving Skills
Time Management
Food Safety Knowledge
Mentoring and Training
Positive Attitude
Adaptability
Menu Knowledge
Cleanliness and Organisation

Some tips for your application 🫡

Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for food and service.

Tailor Your Application: Make sure to highlight your relevant experience and skills that match what we're looking for. If you've got a knack for customer service or a love for great food, shout about it!

Keep It Clear and Concise: We appreciate clarity, so keep your application straightforward. Use simple language and get straight to the point – we want to know why you’d be a great fit for our team!

Apply Through Our Website: For the best chance of joining our LEON family, make sure to apply directly through our website. It’s the easiest way for us to see your application and get back to you!

How to prepare for a job interview at IPL International Procurement and Logistics

✨Know the Menu Inside Out

Before your interview, make sure you’re familiar with LEON’s menu. This will not only help you answer questions confidently but also show your genuine interest in the role. Practice describing your favourite dishes and why they stand out to you.

✨Showcase Your Warmth and Positivity

As a Front of House Team Member, your personality is key! During the interview, demonstrate your welcoming nature by engaging with the interviewer warmly. Smile, maintain eye contact, and express enthusiasm about creating memorable experiences for customers.

✨Highlight Your Team Spirit

LEON values teamwork, so be ready to share examples of how you’ve worked well in a team before. Talk about times when you’ve supported colleagues or contributed to a positive atmosphere. This will show that you embody the team spirit they’re looking for.

✨Prepare for Customer Scenarios

Think about potential customer queries or issues you might face in the role. Prepare responses that showcase your problem-solving skills and ability to handle situations with care. This will demonstrate your readiness to tackle challenges head-on.

Front of House Team Member
IPL International Procurement and Logistics
Location: Birmingham
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