Experienced Business Systems Analyst in London

As a global market leader, iPipeline combines technology, innovation, and expertise to deliver ground-breaking, award-winning software solutions that transform the life insurance, financial services, and protection industries. With one of the industry's largest data sets, we help advisors/advisers and agents to transform paper and manual operations into a secure, seamless digital experience – from proposal to commission – so they can help better secure the financial futures of their clients.

At iPipeline, you will play a major role in helping us to provide best-in-class, transformative solutions. We are passionate, creative, and innovative, and together as a team, we continually strive to advance, accelerate, and expand the reach of our technology. We value different perspectives and are committed to creating an environment that embraces diverse backgrounds and fosters inclusion.

We are proud that we have been recognized as a repeat winner of various industry awards, demonstrating our excellence and highlighting us as a top workplace in both the US and the UK. We believe that the culture we have built for our nearly 900 employees around the world is exceptional -- and we have created a place where our employees love to come to work, every single day.

This is an office-based position.

• The Experienced Business Analyst is responsible for leading complex projects, working on strategic system improvements and business process optimization.
• This role requires advanced technical knowledge and the ability to translate complex business needs into actionable technical solutions.
• This role involves working on large-scale projects, multiple projects at once, and mentoring less experienced analysts.
• Requirements Gathering: Collecting and documenting business and system requirements. Perform tasks in accordance with iPipeline Agile practices; identify and analyze scope change.
• Business Processes: Support the analysis of current business processes and identify areas for improvement.
• Troubleshooting: Provide support in troubleshooting system issues.
• Process Mapping: Understand and assist in creating and updating process maps and flowcharts to visualize current and future business processes and system configurations.
• Collaboration: Collaborate with cross-functional teams with system testing and validation. Review and approve Master Test Plans.
• Business Systems Projects: Lead large-scale business systems projects, including requirements gathering, analysis, and implementation.
• System Specifications: Work with cross-functional teams to develop detailed system specifications and ensure proper configuration of business systems.
• Data Analysis: Conduct advanced data analysis and create dashboards to provide actionable insights.
• Mentorship: Mentor less experienced analysts, providing guidance on best practices and methodologies.
• Stakeholder Engagement: Serve as a liaison between business stakeholders and teams, ensuring clear communication of requirements.
• Continuous Improvement: Drive continuous improvement initiatives by identifying inefficiencies and recommending new technologies or system enhancements.

• Working knowledge of Microsoft Office tool suite including latest versions of Word, Excel.
• Working knowledge of MS SQL.

• Enthusiastic with excellent problem-solving skills.
• Showing initiative / self-motivated to get the job done and improve practices.
• Great interpersonal skills - ability to converse with both internal and external customers.
• Excellent written and verbal communication.
• Helpful and friendly, thriving in front of a challenge with a strong desire to succeed.