Senior Service Delivery Leader — ITIL & Change Expert in Bromley
Senior Service Delivery Leader — ITIL & Change Expert

Senior Service Delivery Leader — ITIL & Change Expert in Bromley

Bromley Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead software service delivery to meet business goals and customer expectations.
  • Company: Leading software solutions provider based in Bromley.
  • Benefits: Competitive compensation, benefits package, and career growth opportunities.
  • Why this job: Make a real impact in service delivery and enhance customer satisfaction.
  • Qualifications: Significant experience in service delivery management and ITIL expertise.
  • Other info: Office-based role with a dynamic work environment.

The predicted salary is between 43200 - 72000 £ per year.

A leading software solutions provider in Bromley is seeking a Principal Service Delivery Manager. In this role, you will lead the delivery of software services to ensure they meet business goals and customer expectations. You are expected to possess significant experience in service delivery management and have a strong understanding of ITIL and change management. This office-based position offers a competitive compensation and benefits package along with opportunities for career growth.

Senior Service Delivery Leader — ITIL & Change Expert in Bromley employer: iPipeline

As a leading software solutions provider in Bromley, we pride ourselves on fostering a dynamic work culture that prioritises employee development and collaboration. Our competitive compensation package, coupled with ample opportunities for career advancement, makes us an excellent employer for those looking to make a meaningful impact in the IT service delivery space.
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Contact Detail:

iPipeline Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Service Delivery Leader — ITIL & Change Expert in Bromley

Tip Number 1

Network like a pro! Reach out to your connections in the industry, especially those who work in service delivery or ITIL. A friendly chat can lead to insider info about job openings that aren't even advertised yet.

Tip Number 2

Prepare for interviews by practising common questions related to service delivery and change management. We recommend role-playing with a friend or using online resources to get comfortable discussing your experience and how it aligns with the job.

Tip Number 3

Showcase your expertise! Create a portfolio or a presentation that highlights your past successes in service delivery management. This can be a great conversation starter during interviews and shows you mean business.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed there that you won’t find anywhere else.

We think you need these skills to ace Senior Service Delivery Leader — ITIL & Change Expert in Bromley

Service Delivery Management
ITIL
Change Management
Leadership Skills
Customer Service Orientation
Business Goal Alignment
Software Services Delivery
Communication Skills
Problem-Solving Skills
Team Management
Stakeholder Engagement
Process Improvement
Project Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in service delivery management and your understanding of ITIL and change management. We want to see how your skills align with the role, so don’t be shy about showcasing relevant achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Senior Service Delivery Leader role. Share specific examples of how you've successfully led software service delivery in the past.

Showcase Your Leadership Skills: As a Principal Service Delivery Manager, leadership is key. In your application, highlight instances where you've led teams or projects to success. We love to see how you inspire and motivate others!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!

How to prepare for a job interview at iPipeline

Know Your ITIL Inside Out

Make sure you brush up on your ITIL knowledge before the interview. Be prepared to discuss how you've applied ITIL principles in your previous roles, especially in service delivery and change management. This will show that you not only understand the theory but can also implement it effectively.

Demonstrate Leadership Skills

As a Senior Service Delivery Leader, you'll need to showcase your leadership abilities. Think of specific examples where you've led a team through challenges or implemented changes that improved service delivery. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

Align with Business Goals

Understand the company's business goals and be ready to explain how your experience aligns with them. Research the company’s recent projects or initiatives and think about how you can contribute to their success. This shows that you're not just looking for a job, but are genuinely interested in helping the company thrive.

Prepare Questions for Them

Interviews are a two-way street, so prepare insightful questions to ask your interviewers. Inquire about their current challenges in service delivery or how they measure success in this role. This demonstrates your interest in the position and helps you assess if the company is the right fit for you.

Senior Service Delivery Leader — ITIL & Change Expert in Bromley
iPipeline
Location: Bromley
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  • Senior Service Delivery Leader — ITIL & Change Expert in Bromley

    Bromley
    Full-Time
    43200 - 72000 £ / year (est.)
  • I

    iPipeline

    50-100
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