Business Intelligence Director - NatWest in London

The BI Director will be responsible for the technical delivery of projects across key clients in the CIA hub, related to NatWest. This is a client-facing, technical role requiring hands-on experience of media data and infrastructure, with the expertise to understand client requirements, identify and design appropriate solutions and ensure successful delivery (with the support of the CIA lead). The role will support NatWest in ensuring accurate data, reporting and governance solutions are in place with a high degree of accuracy, as well as supporting other CIA crafts with analysis and data outputs. An independent worker, this person will also enjoy collaborating with team members from the EMEA CIA hub, as well as with colleagues from other markets and other IPG agency partners.

ROLE AND RESPONSIBILITIES

• Be the key point of contact for clients on data and BI projects and work with them to understand their data needs and create robust solutions to address them.
• Communicate with stakeholders and clients to understand analytics requirements.
• Challenge existing ways of working.
• Design and define new solution requirements.
• Drive efficiencies in how analytics services are delivered, through standardization and automation.
• Support client-side solutions, ensuring accurate flow of data from source to output.
• Data analysis and insights generation.
• Ensure the ongoing success of projects through design and implementation of appropriate QA processes.
• Continually review and refine agency data processes across the client account to improve efficiency while delivering accurate data outcomes.
• Maintain and update data process documentation and conduct training for all teams involved in data processes (across both Data specialists and Media Specialist teams).
• Implement process governance and project management to ensure that all teams follow best practices to ensure quality and accuracy of data.
• Create protocols to continually review and update data taxonomies across the account.
• Work with media specialists, media operations and Ad operations teams to ensure governance and compliance with agreed taxonomies.
• Ensure that agreed taxonomies are integrated into all media planning, activation and reporting tools and systems.
• Be a point of escalation (internal and client-facing) for any data issues that may arise on the account.

Experience and Expertise

• Proficiency in stakeholder management across external (client) and internal (agency) stakeholders.
• Ability to bridge the gap between non-technical stakeholders and data-specialists.
• Expert level understanding of media data and typical media data systems.
• Experience of leading end to end reporting and BI solution builds.
• High level of awareness of industry tools and systems used to organize and manage taxonomies, media data etc.
• Significant experience in data governance and data management on large-scale, complex businesses.
• Proficient in project management of data specialist teams and processes.
• Experience in team management & staff development.

Skills

• Expertise in using work management tools like Asana, Smartsheet (or other similar systems).
• Expertise in using taxonomy management tools like Claravine (or other similar systems).
• Experience with SQL and/or Python.
• Strong Excel skills.
• Experience with APIs.
• Experience in data analysis and generating insights.
• Experience of using data visualization systems like Tableau, Power BI etc.
• Excellent written, verbal and presentation-based communication skills.

Employee Transparency

At IPG Mediabrands, we celebrate differences and believe this makes us stronger. IPG Mediabrands are an equal-opportunity employer committed to championing an inclusive culture that provides a sense of belonging for all our employees. We do not discriminate against any applicant based on age, disability, race, colour, ethnicity, national origin, gender, sexual orientation, gender identity, religion, belief, marital status or any other characteristic protected by law.

Please reach out to Ninette at ninette.desousa@mbww.com, if you would like to have a confidential conversation regarding any adjustments that would ensure our recruitment process is accessible for you. Please note requesting a reasonable adjustment will not affect your application.

The Perks

We aim to provide all our people with a supportive and fun work environment where you can develop your full potential and benefit from the broad range of opportunities within the agency. When you join us, we want to make sure you feel valued – and that you are rewarded for your fantastic work. So, we also offer a range of benefits:

• Flexi–leave, with 25 days annual leave to be taken as minimum. In addition to your holiday entitlement, the office usually closes between Christmas & New Year.
• Free breakfast and free lunch.
• Early finish Fridays.
• Core Hours (Mon-Thurs, flexible start/finish times).
• Electric vehicle salary sacrifices car scheme.
• Interest free season ticket loan.
• Paid time off for Volunteering.
• Group Income Protection.
• Life Assurance.
• Private Medical Insurance or Health Cash Plan (dependent on level).
• Group Personal Pension Plan with matched contributions from 3-6%.
• Generous Parental Leave & Pay.
• Employee Assistance Programme.
• Free eye tests.
• Flexible benefits including Dental, Travel insurance, Cycle to Work, Gym Discounts and many more!