The Operations Associate Director is responsible for driving operational excellence across planning, reporting, workflow management, and data governance processes.
Key Responsibilities
- Dashboard Management – Coordinate with local planning teams to collect quarterly and annual planning and actualised data, ensure data templates are accurate and consistent, and maintain documentation related to data acquisition, governance, and reporting processes.
- Partner with Data, Technology & Analytics (DTA) teams to provide guidance, troubleshooting, and training to local teams, lead communications with client teams regarding data governance progress and completion status, and collaborate with Planning, Activation, and DTA teams to support operational alignment.
- Commercial Reporting – Liaise with initiative market teams to ensure timely and accurate submission of commercial data, consolidate and validate reporting outputs for stakeholder review, and support financial visibility and operational accountability through accurate reporting practices.
- Media Plan Template Governance – Own and manage the global media plan template process, update templates with new media vendors and requirements, monitor adherence to approved template usage, and partner with dashboard teams and clients on updates, rollouts, and process improvements.
Key Skills & Experience
- Strong operational and project management skills, experience coordinating cross‑market or regional teams, and excellent stakeholder management and communication skills, including with senior client stakeholders in Global Planning and Analytics teams.
- Strong attention to detail, process governance capabilities, and experience with reporting, workflow management tools, and data governance processes.
- Ability to manage multiple priorities and deadlines in a fast‑paced environment, and a collaborative approach with experience working across Planning, Activation, Finance, and Analytics teams.
Employee Transparency
We celebrate differences and believe this makes us stronger. IPG Mediabrands is an equal‑opportunity employer committed to championing an inclusive culture that provides a sense of belonging for all our employees. We do not discriminate against any applicant based on age, disability, race, colour, ethnicity, national origin, gender, sexual orientation, gender identity, religion, belief, marital status or any other characteristic protected by law.
Benefits
- Flexi‑leave, with 25 days annual leave to be taken as minimally required.
- Free breakfast and free lunch.
- Early finish Fridays.
- Core Hours (Mon‑Thurs, flexible start/finish times).
- Retail discounts.
- Electric vehicle salary sacrifices / car scheme.
- Wellbeing programme, including Headspace & flu jabs.
- Interest free season ticket loan.
- Paid time off for volunteering.
- Group income protection.
- Life assurance.
- Private medical insurance or health cash plan (dependent on level).
- Group personal pension plan with matched contributions from 3‑6%.
- Generous parental leave & pay.
- Independent mortgage advice.
- Financial education.
- Employee assistance programme.
- Free eye tests.
- Flexible benefits including dental, travel insurance, cycle to work, gym discounts and many more.
