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- Tasks: Engage with the community, assist library users, and organise fun events for all ages.
- Company: Join a vibrant team at a community-focused library in Camden.
- Benefits: Gain valuable experience, flexible hours, and a chance to make a difference.
- Why this job: Be part of a dynamic environment that promotes learning and creativity.
- Qualifications: Experience in a library setting and strong problem-solving skills are a plus.
- Other info: Perfect for students looking to enhance their CV while giving back to the community.
The predicted salary is between 30000 - 42000 £ per year.
iPeople SC Solutions is recruiting Community Library Officers to work for our client in Camden and surrounding areas. The Community Library Officer is responsible for ensuring the day-to-day operation of the library service at the branch level to provide a high-quality service.
Duties and Responsibilities
- To provide a high level of customer care, welcoming customers and volunteers to the library, introducing them to the range of services available, joining new members, carrying out reception and circulation desk duties and resolving any queries and complaints quickly in accordance with library regulations.
- Assist the public with enquiries for information and provide user education and support, using both electronic and paper-based resources; including assisting with access to council services.
- Operate all ICT facilities, equipment and services in the library and assist customers in the use of public ICT.
- Ensure that equipment is working and any faults are reported following corporate procedures.
- Participate in the delivery of Camden's community and digital library development. This involves supporting the development and delivery of a local community library business plan in collaboration with local residents and partners.
- Work with children and families including baby bounce, under 5s and reading activities with children of all ages.
- Build and maintain local partnerships with voluntary and community groups, businesses, schools and colleges, tenants and residents' associations to ensure ongoing co-design of library services.
- Plan and deliver promotional events including activities for the Under 5's, children and teenagers, adult reading groups, IT Taster Sessions etc.
- Promote the services of the library at events outside of the library building.
- Support members of the public with self-initiating community and social projects and activities in the library and work with colleagues from across the council including Arts Development and events to put cultural events in the library.
- Organise and deliver outreach activities to promote the library beyond the current user group, e.g. providing reader development workshops with schools, youth clubs and community groups in community settings outside the library building.
- Promote and market activities and events in the library in collaboration with the Library Manager and Communications team using a range of communication tools e.g. printed and digital posters for the library, web publishing promoting on social media.
- Assist library users in the use of self-service technology e.g. kiosks, public computers, printers, scanners and other digital provision.
- Ensure compliance with Library Rules and Regulations and Bye-Laws by users of the service while maintaining good public relations.
- Undertake duty management and any relief duties at any library or service point as required.
Requirements
- Experience of working in a library focused setting.
- Strong analytical skills and the ability to resolve issues at pace.
- Maintain a safe working environment for staff, volunteers and the public; including ensuring safeguarding procedures are followed.
If you have experience working in a library setting, please apply with your CV.
Library Officer - Maida Vale - London - Job - IPSC Recruitment LTD in Westminster employer: iPeople Solutions
Contact Detail:
iPeople Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Library Officer - Maida Vale - London - Job - IPSC Recruitment LTD in Westminster
✨Tip Number 1
Get to know the library scene in Camden! Familiarise yourself with local events and community needs. This will help you connect with potential employers and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Attend library events, workshops, or community gatherings. Meeting people in person can lead to opportunities that aren’t advertised online. Plus, it’s a great way to showcase your passion for library services.
✨Tip Number 3
Practice your interview skills! Think about common questions for library roles and prepare your answers. We recommend doing mock interviews with friends or family to boost your confidence before the real deal.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we’re always here to help you find the perfect fit for your skills and interests.
We think you need these skills to ace Library Officer - Maida Vale - London - Job - IPSC Recruitment LTD in Westminster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Library Officer role. Highlight any relevant experience in library settings and customer service. We want to see how your skills match what we're looking for!
Show Your Passion: In your cover letter, let us know why you're passionate about working in a library. Share any experiences that showcase your love for community engagement and helping others. We’re all about that enthusiasm!
Be Clear and Concise: When filling out your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforwardness!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at iPeople Solutions
✨Know Your Library Services
Before the interview, make sure you’re familiar with the library services offered in Camden and surrounding areas. Understand the community's needs and how the library meets them. This will show your genuine interest and help you answer questions about how you can contribute.
✨Showcase Your Customer Care Skills
As a Community Library Officer, customer care is key. Prepare examples from your past experiences where you’ve provided excellent service or resolved complaints effectively. This will demonstrate your ability to handle queries and maintain good public relations.
✨Highlight Your Community Engagement Experience
Think about any previous roles where you’ve worked with community groups or organised events. Be ready to discuss how you can promote library activities and engage with local residents, as this is crucial for the role.
✨Familiarise Yourself with ICT Tools
Since the role involves assisting customers with ICT facilities, brush up on your knowledge of common library technology and self-service systems. Being able to discuss your experience with these tools will show that you’re prepared to support users effectively.
