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- Tasks: Conduct property inspections, assist with evictions, and manage housing enquiries.
- Company: Join a supportive team dedicated to helping those in housing need.
- Benefits: Gain valuable experience while making a difference in the community.
- Other info: Flexible working hours and opportunities for personal growth.
- Why this job: Be part of a mission to support vulnerable individuals and families.
- Qualifications: Experience in housing management or working with at-risk populations is essential.
The predicted salary is between 30000 - 40000 £ per year.
iPeople SC Solutions is recruiting a Tenancy Management and Resettlement Officer to work for our client in Lewisham and surrounding areas.
Duties and Responsibilities
- Complete property inspections and occupancy checks
- Attend Bailiff evictions and possession proceedings
- Undertake Housing Management such as dealing with tenancy issues, ASB and housing enquiries
- Undertake tasks relevant to move on for TA applicants
- Undertake admin duties such as email duties and responding to TA Portal enquiries
- Complete MP, ME, and Complaint responses
- Issuing the discharge of duties and liaising with Legal to issue NTQs
- Undertake phone duties to ensure 80% calls answered
- Complete Risk and affordability assessment
- Issue Intentionally Homeless decisions and complete all relevant tasks
- Shortlist applicants for PRS and liaise with the Procurement Team to reduce pressure on TA stock
Working Hours: 35 hours a week, Monday – Friday
Requirements
- Willingness to undertake home visits which are effective and take into account health and safety requirements.
- Experience of working with people who are homeless, at risk of homelessness, in housing need and/or living in unsatisfactory housing.
- Experience of working effectively with private sector landlords and/or within a homelessness context.
- Undertake visits, inspections and meetings both inside and outside of the borough.
If you have the relevant experience, please apply with your CV.
Tenancy Management and Resettlement Officer - Catford - Job - IPSC Recruitment LTD in London employer: iPeople Solutions
Contact Detail:
iPeople Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenancy Management and Resettlement Officer - Catford - Job - IPSC Recruitment LTD in London
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a vacancy that’s not even advertised yet.
✨Tip Number 2
Prepare for interviews by researching common questions for Tenancy Management roles. Practise your answers, focusing on your experience with homelessness and housing issues. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It shows your enthusiasm and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website for the best chance at landing that job! We’re here to help you every step of the way, so make sure you take advantage of all the resources we offer.
We think you need these skills to ace Tenancy Management and Resettlement Officer - Catford - Job - IPSC Recruitment LTD in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Tenancy Management and Resettlement Officer role. Highlight your experience with housing management, dealing with tenancy issues, and any relevant admin duties you've handled.
Showcase Relevant Experience: When writing your application, emphasise your experience working with people who are homeless or at risk of homelessness. We want to see how your background aligns with the responsibilities outlined in the job description.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences quickly.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at iPeople Solutions
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Tenancy Management and Resettlement Officer. Familiarise yourself with housing management issues, ASB, and the eviction process. This will help you answer questions confidently and show that you're serious about the role.
✨Show Empathy and Understanding
Working with people who are homeless or at risk requires a compassionate approach. Be prepared to discuss your experience in dealing with vulnerable individuals and how you've helped them in the past. Sharing specific examples will demonstrate your ability to connect with clients on a personal level.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about situations where you've had to manage tenancy issues or handle difficult conversations. Practising your responses can help you articulate your thought process clearly during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face in the role, or how success is measured. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.