At a Glance
- Tasks: Support residents with tenancy issues and improve neighbourhoods through effective communication.
- Company: Join a dedicated team at iPeople SC Solutions in North West London.
- Benefits: Gain valuable experience in housing management with potential for career growth.
- Other info: Flexible roles available for 3 to 12 months, perfect for students or recent graduates.
- Why this job: Make a real difference in your community while developing essential skills.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 30000 - 40000 £ per year.
iPeople SC Solutions is currently recruiting for three Neighbourhood Housing Officers to start in this busy team based in North West London. The roles are for a minimum of 3 months up to 12 months.
Responsibilities:
- Deal with tenant and leaseholder enquiries regarding matters relating to their tenancy and lease in line with the organisation’s policies and procedures.
- Manage low level anti‑social behaviour (ASB) in the neighbourhood, ensuring that incidents of ASB are resolved quickly and efficiently.
- Deal with tenancy breaches and take appropriate action where necessary.
- Carry out regular estate inspections ensuring that residents are involved and standards are maintained within the organisation’s performance indicators.
- Work with residents and other departments to identify estate improvements in the neighbourhoods.
- Undertake tenancy audits and, where necessary, take appropriate legal action to recover any properties where the legitimate tenant is not residing in the property.
- Manage tenancy changes to include assignments, successions, name changes, etc.
- Provide advice and support to vulnerable residents to enable them to sustain their tenancy.
- Support and work with resident groups to help them influence the way in which services are delivered to their neighbourhoods.
- Communicate effectively with colleagues to support service delivery using a range of methods including in person, by telephone, via electronic communication, etc.
- Work in partnership and communicate effectively with external agencies, partners, and stakeholders to effectively manage tenancies and neighbourhoods.
- Ensure that safeguarding is observed whilst carrying out duties.
- Provide periodic reports which may include basic statistical information.
- Be aware of external support agencies and have the ability to effectively signpost residents to appropriate service providers to help them sustain their tenancy.
- Be able to work alone; visit residents in their home while observing the organisation’s lone working procedures.
- Investigate and resolve complaints in accordance with the Organisation’s policies and procedures.
- Identify opportunities for service improvements and make recommendations where appropriate.
Neighbourhood Housing Officer - Colindale - Job - IPSC Recruitment LTD in London employer: iPeople Solutions
iPeople SC Solutions is an excellent employer, offering a supportive work culture that prioritises employee growth and community engagement. As a Neighbourhood Housing Officer in North West London, you will benefit from a collaborative environment where your contributions directly impact residents' lives, alongside opportunities for professional development and a commitment to maintaining high standards in service delivery.
StudySmarter Expert Advice🤫
We think this is how you could land Neighbourhood Housing Officer - Colindale - Job - IPSC Recruitment LTD in London
✨Get Engaged in Local Politics
Dive into your local council meetings or community boards. These spaces are packed with people who are already in the public sector and might have insider tips on upcoming temporary roles. Plus, you can connect directly with key decision-makers.
✨Stay Alert for Seasonal Recruitment
Many public sector jobs ramp up during certain times of the year, especially around election seasons or local budget planning periods. Keep your eyes peeled for recruitment drives during these windows, as they're prime times for temporary positions.
✨Leverage Online Job Portals
Don’t forget to check government job boards or websites like the local council's site for temporary postings. This is where many roles first get advertised, and applying directly here can speed things up.
✨Tap Into Your University Resources
If you're at university, make the most of your career services to discover opportunities in the public sector. They often have connections with local government employers who are looking for temporary staff and can help you polish your approach.
We think you need these skills to ace Neighbourhood Housing Officer - Colindale - Job - IPSC Recruitment LTD in London
Some tips for your application 🫡
Emphasise your understanding of public policy:In your application, make sure to highlight any knowledge or experience you have related to public policy, governance or community engagement. Show us how you can contribute to the public sector’s mission, especially if you've worked on relevant projects or initiatives before!
Tailor your CV to the sector's expectations:When crafting your CV, focus on including experiences that showcase your ability to work within government structures or similar environments. Use clear, concise language and consider adding any volunteer work or internships that reflect your commitment to public service.
Show flexibility and willingness to learn:Since this is a temporary role, it’s crucial to convey your adaptability and eagerness to pick up new skills quickly. In your cover letter, let us know how you plan to make the most of this short-term experience and what you hope to learn from it.
Include relevant certificates and training:If you've completed any training or have certifications that are relevant to the role (like public administration, project management, or data analysis), don't forget to mention them. These can really make you stand out in the application process!
How to prepare for a job interview at iPeople Solutions
✨Demonstrate Your Commitment to Public Service
In the government and public sector, showing that you're genuinely passionate about serving the community is key. Get ready to share examples where you've contributed to social good or tackled community issues, as this will resonate with interviewers from iPeople Solutions.
✨Prepare for Policy and Regulatory Questions
Expect questions about policies, regulations, or recently implemented government initiatives. Brush up on the latest news relating to public sector developments—being informed will help you demonstrate that you're ready to hit the ground running, especially in a temporary role.
✨Flexibility is Your Best Friend
Since this is a temporary role, emphasise your ability to adapt quickly. Share examples where you've successfully taken on new challenges or adjusted to different team dynamics, that'll show iPeople Solutions that you’re reliable and can effectively support various projects without a long onboarding process.
✨Prepare to Showcase Teamwork Skills
In the public sector, collaboration is vital. Be ready to discuss past experiences working in teams, especially in diverse environments. Highlight how you've contributed positively to group settings—this could really set you apart from other candidates in this temporary role.
