At a Glance
- Tasks: Help prevent homelessness by supporting clients in finding stable housing solutions.
- Company: Join a compassionate team dedicated to making a difference in Westminster.
- Benefits: Gain valuable experience, develop your skills, and contribute to meaningful change.
- Other info: Collaborate with diverse stakeholders and grow your career in social services.
- Why this job: Make a real impact in people's lives while working in a supportive environment.
- Qualifications: Experience in homelessness support and strong customer care skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
iPeople SC Solutions is recruiting a Homeless Prevention Coordinator for our client based in the City of Westminster, Greater London. This service is to work specifically and directed by Housing Needs on the reduction of clients who are currently occupying high cost nightly booked TA accommodation. The team will work under the direction of the existing Head of Accommodation to enable move on of clients out of this TA to alternative provision.
Exceptional customer care skills that are delivered through a compassionate and empathy focused approach through all contacts with clients and applicants.
- Experienced in the provision of advice and assistance on homelessness and prevention.
- Experienced in the encouragement and support that is offered to service-users to seek professional and medical help where appropriate.
- Can work in a ‘mindful’ way to ensure the customer journey and client experience is the main focus through all contact and work that the team delivers.
- Can work consistently as part of a team, take direction, and understand the essential aspects of working together as one team to achieve the targeted approach to this work.
- Experienced and a comprehensive background working in Homelessness and the legal aspects of this work to include housing duty investigations and applications, decisions and duties owed to an applicant in accordance with Part VII Housing Act 1996, 184 decisions and investigations.
- Understanding of TA, suitability and s202 reviews of TA offered.
- Knowledge of decision, non-priority need decisions, no Interim accommodation letter communication/End of Prevention / Relief Duty letters.
- Process management of all aspects in these areas of homelessness management.
- S202 Reviews on decisions and suitability.
- Legal evictions i.e. Section 21 notices, Section 8 notices, Possessions Orders.
- Understanding and a background in supporting those in financial crisis, supporting referrals and advice through IDVA services, Welfare Benefits and other means to increase income to the family including DHP and the Cost-of-Living funding in WCC.
- Experience in the oversight of Immigration issues, Home Office Asylum pressures and clients who present to services with No Recourse to Public Funds.
- Experience working and forming effective working relationships with a wide range of stakeholders which may include partner organisations internal and external to Westminster such as Family Services, Adult Social Care, Domestic Violence professionals and service providers, Police; Housing Benefits; Neighbourhood Teams, Home Office; Landlords, Solicitors etc.
- Working and following best practice and working in line with all relevant legislation.
- Working as part of the team, provide recommendations to improve overall service delivery. Focused on outputs and outcomes as directed by the Manager of the service.
If you are interested in this position, please apply with your CV.
Homeless Prevention Coordinator - London - Job - IPSC Recruitment LTD employer: iPeople Solutions
Contact Detail:
iPeople Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Homeless Prevention Coordinator - London - Job - IPSC Recruitment LTD
✨Tip Number 1
Network like a pro! Reach out to your contacts in the homelessness sector and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and understanding their approach to homelessness prevention. Tailor your answers to show how your experience aligns with their values and goals.
✨Tip Number 3
Practice your interview skills with a friend or mentor. Get comfortable discussing your experience in housing duties, legal aspects, and customer care. The more you rehearse, the more confident you'll feel!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing that perfect role.
We think you need these skills to ace Homeless Prevention Coordinator - London - Job - IPSC Recruitment LTD
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Homeless Prevention Coordinator role. Highlight your experience in homelessness management and customer care skills, as these are key for this position.
Showcase Your Skills: Use specific examples to showcase your skills in providing advice and assistance on homelessness. Mention any relevant legal knowledge or experience with housing duty investigations that aligns with the job description.
Be Compassionate: Since the role requires a compassionate approach, make sure to convey your empathy and understanding in your application. Share experiences where you've successfully supported clients in crisis.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensure it gets into the right hands quickly.
How to prepare for a job interview at iPeople Solutions
✨Know Your Legislation
Familiarise yourself with the key legal aspects of homelessness, especially the Housing Act 1996. Being able to discuss specific sections like Part VII and S202 reviews will show your expertise and understanding of the role.
✨Showcase Your Empathy
Prepare examples that highlight your exceptional customer care skills. Think about times when you’ve demonstrated compassion and empathy in challenging situations, as this is crucial for a Homeless Prevention Coordinator.
✨Teamwork is Key
Be ready to discuss your experience working as part of a team. Share specific instances where you collaborated with various stakeholders, such as social services or housing benefits, to achieve a common goal.
✨Prepare for Scenario Questions
Anticipate scenario-based questions related to homelessness prevention. Practice how you would handle situations involving clients in financial crisis or those with no recourse to public funds, showcasing your problem-solving skills.