At a Glance
- Tasks: Provide housing assessments and support to those in need, making impactful decisions.
- Company: Join a supportive team dedicated to helping the community in Colindale.
- Benefits: Comprehensive training, career development, and a chance to make a difference.
- Other info: Opportunity to grow in a meaningful role within a dynamic environment.
- Why this job: Be part of a vital service that helps people find safe and suitable housing.
- Qualifications: Customer service experience preferred; housing knowledge not required as training is provided.
The predicted salary is between 24000 - 28000 £ per year.
iPeople SC Solutions is recruiting an Administrative Housing Needs Options Officer to work for our client based in Colindale and surrounding areas. Our client is looking for an Administrative Housing Needs Officer, ideally from a Customer Services background. Housing experience is not necessary as all training will be given to the successful candidate.
The key purpose of the housing needs officer post is to provide a high standard of housing assessment and homeless prevention to customers requesting help for housing assistance and to meet the Council’s statutory duties towards housing applicants under the Housing Act 1996 Parts VI and VII as amended by the Homeless Reduction Act.
The role will be required to make good quality decisions on homelessness and housing need in accordance with the law, policies and procedures operating within the department and reduce the number of households living in temporary accommodation and unsuitable housing in the borough.
If you are interested in this position, please apply with your CV.
Administrative Housing Options Officer - Colindale - Job - IPSC Recruitment LTD in London employer: iPeople Solutions
iPeople SC Solutions is an excellent employer, offering a supportive work culture that prioritises employee development and training, particularly for those new to the housing sector. Located in Colindale, employees benefit from a collaborative environment focused on making a meaningful impact in the community, with opportunities for career growth within the public sector.
StudySmarter Expert Advice🤫
We think this is how you could land Administrative Housing Options Officer - Colindale - Job - IPSC Recruitment LTD in London
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector or customer service roles. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by brushing up on housing policies and customer service skills. We recommend practising common interview questions with a friend to boost your confidence.
✨Tip Number 3
Show your passion for helping others! When you get the chance to speak with potential employers, share why you're excited about making a difference in housing needs.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we’re always here to help you along the way!
We think you need these skills to ace Administrative Housing Options Officer - Colindale - Job - IPSC Recruitment LTD in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Administrative Housing Options Officer role. Highlight any customer service experience you have, as it’s super relevant to what we’re looking for!
Show Your Passion:In your cover letter, let us know why you’re interested in this position. We love seeing candidates who are genuinely excited about helping others with housing needs, so don’t hold back!
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon. We want to see your personality shine through, but also appreciate a well-structured application.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at iPeople Solutions
✨Know Your Stuff
Familiarise yourself with the Housing Act 1996 and the Homeless Reduction Act. Even if you don’t have direct housing experience, understanding these laws will show your commitment and readiness to learn.
✨Customer Service Focus
Since a background in customer service is ideal, think of examples from your past roles where you’ve successfully helped customers. Be ready to discuss how you handled difficult situations and ensured customer satisfaction.
✨Decision-Making Skills
Prepare to demonstrate your decision-making abilities. Think of scenarios where you had to make tough choices and how you approached them. This will be crucial for making good quality decisions on homelessness and housing needs.
✨Show Your Passion
Express your enthusiasm for helping people find suitable housing. Share why this role matters to you and how you can contribute to reducing temporary accommodation in the borough. A genuine passion can set you apart!