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- Tasks: Conduct assessments to help those facing homelessness and provide essential support.
- Company: Join a dedicated team in North West London making a real difference.
- Benefits: Flexible working, competitive pay, and opportunities for personal growth.
- Why this job: Be part of a mission to support vulnerable individuals and make an impact.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Fast-paced environment with potential for career advancement.
The predicted salary is between 30000 - 42000 £ per year.
iPeople SC Solutions is currently recruiting for a Housing Triage Officer for our clients based in North West London. Our client based in the North West of London is looking for a Housing Triage Officer to join their busy team.
Responsibilities include:
- Conducting basic homeless triage assessments to determine the housing need of potentially homeless customers.
- Providing honest advice and managing expectations, including having difficult conversations with clients.
- Managing a caseload for clients with changes in circumstances, communicating effectively via telephone, email, and Microsoft Teams.
- Working in a fast-paced environment and helping to manage day-to-day assessments as well as emergency homeless applications.
- Attending the office 2 days a week, subject to change, and conducting face-to-face assessments.
If you are interested, please apply with your CV to Wayne Molsher, Director – VMS. Due to the expected volume of applicants, there will be no time for verbal feedback.
Housing Triage Officer - London - Job - IPSC Recruitment LTD employer: iPeople Solutions
Contact Detail:
iPeople Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Triage Officer - London - Job - IPSC Recruitment LTD
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job opening.
✨Tip Number 2
Prepare for interviews by practising common questions related to housing triage. Think about how you'd handle difficult conversations and manage client expectations, as these are key skills for the role.
✨Tip Number 3
Show your enthusiasm! When you get the chance to speak with potential employers, express your passion for helping those in need and your commitment to making a difference in the community.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed, and we’re here to help you every step of the way in landing that Housing Triage Officer role.
We think you need these skills to ace Housing Triage Officer - London - Job - IPSC Recruitment LTD
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Housing Triage Officer role. Highlight relevant experience and skills that match the job description, like your ability to conduct assessments and manage caseloads.
Be Honest and Clear: When writing your application, be honest about your experiences and skills. If you’ve had difficult conversations with clients before, mention it! We appreciate transparency and clear communication.
Show Your Passion: Let your enthusiasm for helping others shine through in your application. Share why you’re interested in this role and how you can contribute to our team’s mission of supporting those in need.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at iPeople Solutions
✨Know Your Stuff
Before the interview, make sure you understand the role of a Housing Triage Officer. Familiarise yourself with the basics of homelessness assessments and the types of conversations you'll need to have. This will help you feel more confident when discussing your experience and how it relates to the job.
✨Practice Difficult Conversations
Since the role involves managing expectations and having tough discussions, practice these scenarios beforehand. Role-play with a friend or family member to get comfortable with delivering honest advice while remaining empathetic. This will show your potential employer that you're prepared for the challenges of the job.
✨Showcase Your Communication Skills
Effective communication is key in this role. Be ready to demonstrate your ability to communicate clearly via phone, email, and Microsoft Teams. Prepare examples from your past experiences where you successfully managed client communications, especially in fast-paced environments.
✨Be Ready for Face-to-Face Assessments
Since the job requires conducting face-to-face assessments, think about how you would approach these interactions. Consider what questions you might ask and how you would build rapport with clients. Showing that you can handle in-person meetings will set you apart from other candidates.
