At a Glance
- Tasks: Provide housing advice and support to help families find permanent homes.
- Company: Join a dedicated team focused on tackling homelessness in London.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Work Monday to Friday with a supportive team environment.
- Why this job: Make a real difference in people's lives by helping them secure stable housing.
- Qualifications: Experience in housing services and a passion for customer support.
The predicted salary is between 30000 - 40000 £ per year.
iPeople SC Solutions is currently recruiting experienced Housing Solutions and Homeless Prevention Officers to work for our client based in London and surrounding areas. The successful post holder will provide housing advice, homelessness casework and support households in temporary accommodation to rapidly move on into PRS or other housing.
Responsibilities
- Ensure all casework and housing data is accurately recorded on notes and IT systems
- Ensure all housing meets required national and local standards and compliance
- Ensure the provision of accurate and relevant housing, welfare, homelessness advice and support
- Provide and support temporary accommodation residents to make informed housing solution choices
- Support temporary accommodation residents to move on from temporary accommodation into the private rented sector or other housing
- Provide an outstanding Housing Solution Service and ensure residents comply with the terms of their agreement and promptly take remedial action as required
- Investigate and work in partnership to resolve management issues, such as ASH, hoarding, rent arrears, etc.
- Work in partnership to identify and address welfare, housing and homelessness fraud
- Any other duties reasonably requested by management
Qualifications
- Previous experience in a similar role within local authority
- Qualification in housing or related social subject
- Enhanced DBS
- 5 Years Work Reference
- Knowledge and experience of delivering excellent customer service within a local authority housing and/or homelessness service
- Only candidates with previous experience within local authorities and Housing will be considered
Working Hours
Monday to Friday - 9.00am to 5.00pm. Hybrid working is welcomed once the office-based induction period is completed.
Housing Solutions and Homeless Prevention Officers - London - Job - IPSC Recruitment LTD employer: iPeople Solutions
iPeople SC Solutions is an exceptional employer, offering a supportive work culture that prioritises employee growth and development. With a focus on providing meaningful housing solutions in London, our team enjoys the benefits of hybrid working arrangements, competitive salaries, and the opportunity to make a real difference in the community. Join us to be part of a dedicated team committed to delivering outstanding service and support to those in need.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Solutions and Homeless Prevention Officers - London - Job - IPSC Recruitment LTD
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job that’s perfect for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of housing solutions and homelessness prevention. Be ready to discuss real-life scenarios and how you’ve tackled similar challenges in the past. Show them you’re the expert they need!
✨Tip Number 3
Don’t just apply anywhere; focus on roles that excite you! Use our website to find positions that match your skills and passion. Tailor your approach to each job, highlighting your relevant experience in housing and customer service.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm for the role and reinforces your commitment to providing outstanding housing solutions.
We think you need these skills to ace Housing Solutions and Homeless Prevention Officers - London - Job - IPSC Recruitment LTD
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Housing Solutions and Homeless Prevention Officer role. Highlight your relevant experience in housing advice and casework, and don’t forget to mention any qualifications you have in housing or related social subjects.
Showcase Your Skills:In your cover letter, showcase your skills in providing excellent customer service and your ability to work with temporary accommodation residents. Use specific examples from your past roles to demonstrate how you've made a positive impact.
Be Clear and Concise:When filling out your application, be clear and concise. Make sure to answer all questions fully but keep it to the point. We appreciate straightforward communication, so avoid fluff and get straight to the facts!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at iPeople Solutions
✨Know Your Stuff
Make sure you brush up on housing solutions and homelessness prevention strategies. Familiarise yourself with local authority policies and the specific challenges faced in London. This will show that you're not just interested in the role, but that you understand the landscape.
✨Showcase Your Experience
Prepare to discuss your previous roles in detail, especially any casework you've handled. Be ready to share specific examples of how you've supported residents in temporary accommodation and helped them transition into permanent housing. This is your chance to shine!
✨Demonstrate Your Customer Service Skills
Since excellent customer service is key in this role, think of instances where you've gone above and beyond for clients. Highlight your ability to communicate effectively and empathetically, as well as how you’ve resolved conflicts or issues in the past.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the organisation and its approach to housing solutions. This not only shows your interest but also gives you a better understanding of what they value. For example, ask about their strategies for tackling homelessness in the area or how they measure success in their services.
