At a Glance
- Tasks: Help people find homes and prevent homelessness through expert advice and support.
- Company: Join a dedicated team in Barnet, Greater London, making a real difference.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Other info: Dynamic role with a focus on legal decision-making and customer care.
- Why this job: Be a key player in tackling housing issues and improving lives in your community.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 30000 - 40000 £ per year.
iPeople SC Solutions is currently recruiting for a Housing Needs Officer to work for our client based in Barnet, Greater London.
The key purpose of the Housing Needs Officer post is to provide a high standard of housing assessment and homeless prevention to customers requesting help for housing assistance and to meet the Council’s statutory duties towards housing applicants under the Housing Act 1996 Parts VI and VII as amended by the Homeless Reduction Act.
The role will be required to make good quality decisions on homelessness and housing need in accordance with the law, policies and procedures operating within the department and reduce the number of households living in temporary accommodation and unsuitable housing in the borough.
Example outcomes or objectives that this role will deliver:
- To prevent homelessness and resolve housing difficulties through comprehensive advice and assistance using a range of prevention tools.
- To holistically assess a customer’s circumstances by conducting interviews, undertaking visits to customers in their homes, conducting enquiries and collecting information to be able to verify their circumstances and their eligibility for housing.
- To effectively manage a caseload.
- To make comprehensive and robust legal decisions under the Housing Act 1996 Parts VI and VII that will stand up to legal challenge.
- To provide comprehensive housing advice on matters such as eligibility, homelessness, security of tenure, public and private sector tenancies, housing and welfare benefits, income maximisation, arrears, harassment, unlawful eviction, home ownership, relationship breakdown, domestic violence, and other necessary areas of advice with the aim of preventing homelessness and issuing good quality decisions.
Housing Needs Officer - Redbridge - London - Job - IPSC Recruitment LTD employer: iPeople Solutions
iPeople SC Solutions is an exceptional employer, offering a supportive work culture that prioritises employee development and community impact. As a Housing Needs Officer in the vibrant borough of Redbridge, you will have the opportunity to make a meaningful difference in people's lives while benefiting from comprehensive training, flexible working arrangements, and a commitment to reducing homelessness in the area.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Needs Officer - Redbridge - London - Job - IPSC Recruitment LTD
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of the Housing Act and current housing policies. We recommend practising common interview questions related to homelessness prevention and housing assessments to show you're ready to tackle the role head-on.
✨Tip Number 3
Showcase your skills! Create a portfolio that highlights your experience in housing assessments and case management. This can be a great conversation starter during interviews and helps demonstrate your expertise.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed that you won’t find anywhere else.
We think you need these skills to ace Housing Needs Officer - Redbridge - London - Job - IPSC Recruitment LTD
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Housing Needs Officer role. We want to see how you can contribute to preventing homelessness and providing top-notch housing advice.
Showcase Your Decision-Making Skills:Since this role involves making robust legal decisions, be sure to include examples of past experiences where you've had to make tough calls. We love seeing candidates who can think critically and act decisively!
Highlight Your Customer Service Experience:This position is all about helping people, so don’t forget to showcase any relevant customer service experience. We’re looking for someone who can empathise with clients and provide comprehensive support in their housing needs.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our team!
How to prepare for a job interview at iPeople Solutions
✨Know Your Housing Legislation
Familiarise yourself with the Housing Act 1996 and the Homeless Reduction Act. Being able to discuss these laws confidently will show that you understand the legal framework you'll be working within, which is crucial for a Housing Needs Officer.
✨Demonstrate Empathy and Communication Skills
Prepare examples of how you've effectively communicated with clients in difficult situations. This role requires a lot of interaction with vulnerable individuals, so showcasing your ability to empathise and provide clear advice will set you apart.
✨Showcase Your Decision-Making Abilities
Be ready to discuss past experiences where you had to make tough decisions under pressure. Highlight how you assessed situations, gathered information, and made informed choices, as this is key to managing a caseload effectively.
✨Research the Organisation and Local Area
Understand the specific challenges faced by the borough of Redbridge regarding housing. Knowing the local context will help you tailor your responses and demonstrate your commitment to making a positive impact in the community.
