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- Tasks: Support individuals facing homelessness and help them find stable housing solutions.
- Company: Join a compassionate team dedicated to making a difference in Westminster.
- Benefits: Gain valuable experience, develop your skills, and contribute to meaningful change.
- Why this job: Be part of a mission to prevent homelessness and support vulnerable communities.
- Qualifications: Experience in customer care and knowledge of homelessness support services.
- Other info: Collaborative environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
iPeople SC Solutions is recruiting a Homeless Prevention Coordinator for our client based in the City of Westminster, Greater London. This service is to work specifically and directed by Housing Needs on the reduction of clients who are currently occupying high cost nightly booked TA accommodation. The team will work under the direction of the existing Head of Accommodation to enable move on of clients out of this TA to alternative provision.
Key Responsibilities:
- Exceptional customer care skills delivered through a compassionate and empathy-focused approach with all contacts with clients and applicants.
- Experienced in the provision of advice and assistance on homelessness and prevention.
- Encouragement and support offered to service-users to seek professional and medical help where appropriate.
- Work in a ‘mindful’ way to ensure the customer journey and client experience is the main focus through all contact and work that the team delivers.
- Consistently work as part of a team, take direction, and understand the essential aspects of working together to achieve the targeted approach to this work.
- Comprehensive background working in homelessness and the legal aspects of this work, including housing duty investigations and applications, decisions and duties owed to an applicant in accordance with Part VII Housing Act 1996.
- Process management of all aspects in homelessness management, including S202 reviews on decisions and suitability.
- Understand legal evictions, such as Section 21 notices, Section 8 notices, and Possessions Orders.
- Support those in financial crisis, providing referrals and advice through IDVA services, Welfare Benefits, and other means to increase income to families.
- Experience in oversight of immigration issues, Home Office asylum pressures, and clients presenting with No Recourse to Public Funds.
- Form effective working relationships with a wide range of stakeholders, including partner organisations internal and external to Westminster.
- Follow best practices and work in line with all relevant legislation.
- Provide recommendations to improve overall service delivery, focused on outputs and outcomes as directed by the Manager of the service.
If you are interested in this position, please apply with your CV.
Homeless Prevention Coordinator - London - Job - IPSC Recruitment LTD in City of Westminster employer: iPeople Solutions
Contact Detail:
iPeople Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Homeless Prevention Coordinator - London - Job - IPSC Recruitment LTD in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to your contacts in the homelessness sector and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and its values. Be ready to discuss how your experience aligns with their mission, especially around customer care and support for vulnerable clients.
✨Tip Number 3
Practice your interview skills with a friend or mentor. Focus on articulating your experience in homelessness prevention and how you've successfully worked with diverse stakeholders in the past.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re here to help you every step of the way!
We think you need these skills to ace Homeless Prevention Coordinator - London - Job - IPSC Recruitment LTD in City of Westminster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Homeless Prevention Coordinator role. Highlight your experience in homelessness management and customer care skills, as these are key for this position.
Showcase Your Skills: Use specific examples to showcase your skills in providing advice and assistance on homelessness. Mention any relevant legal knowledge you have, especially around the Housing Act, as it’s super important for this role.
Be Compassionate: Since this role requires a compassionate approach, make sure to reflect that in your application. Share experiences where you've demonstrated empathy and support for clients in need.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get you in touch with one of our experienced recruiters who can help you find the perfect fit.
How to prepare for a job interview at iPeople Solutions
✨Know Your Stuff
Make sure you brush up on the legal aspects of homelessness, especially the Housing Act 1996. Familiarise yourself with key terms like TA, s202 reviews, and eviction notices. This knowledge will show that you're serious about the role and understand the complexities involved.
✨Show Your Empathy
Since this role requires exceptional customer care skills, think of examples where you've demonstrated compassion and empathy in your previous work. Be ready to share stories that highlight your ability to connect with clients and support them through tough times.
✨Team Player Vibes
This position is all about teamwork, so be prepared to discuss how you've successfully collaborated with others in the past. Think of specific instances where you contributed to a team goal or helped resolve a conflict. It’s all about showing you can work well with diverse stakeholders.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics or the challenges they face in homelessness prevention. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.