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- Tasks: Conduct property inspections, assist with evictions, and manage tenancy issues.
- Company: Join a supportive team dedicated to helping those in housing need.
- Benefits: Gain valuable experience while making a difference in the community.
- Why this job: Be part of a mission to support vulnerable individuals and families.
- Qualifications: Experience in housing management or working with at-risk populations is essential.
- Other info: Flexible working hours and opportunities for personal growth.
The predicted salary is between 28800 - 42000 £ per year.
iPeople SC Solutions is recruiting a Tenancy Management and Resettlement Officer to work for our client in Lewisham and surrounding areas.
Duties and Responsibilities
- Complete property inspections and occupancy checks
- Attend Bailiff evictions and possession proceedings
- Undertake Housing Management such as dealing with tenancy issues, ASB and housing enquiries
- Undertake tasks relevant to move on for TA applicants
- Undertake admin duties such as email duties and responding to TA Portal enquiries
- Complete MP, ME, and Complaint responses
- Issuing the discharge of duties and liaising with Legal to issue NTQs
- Undertake phone duties to ensure 80% calls answered
- Complete Risk and affordability assessment
- Issue Intentionally Homeless decisions and complete all relevant tasks
- Shortlist applicants for PRS and liaise with the Procurement Team to reduce pressure on TA stock
Working Hours: 35 hours a week, Monday – Friday
Requirements
- Willingness to undertake home visits which are effective and take into account health and safety requirements.
- Experience of working with people who are homeless, at risk of homelessness, in housing need and/or living in unsatisfactory housing.
- Experience of working effectively with private sector landlords and/or within a homelessness context.
- Undertake visits, inspections and meetings both inside and outside of the borough.
If you have the relevant experience, please apply with your CV.
Tenancy Management and Resettlement Officer - Catford - Job - IPSC Recruitment LTD employer: iPeople Solutions
Contact Detail:
iPeople Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenancy Management and Resettlement Officer - Catford - Job - IPSC Recruitment LTD
✨Tip Number 1
Get to know the company! Research their values and recent projects. This will help you tailor your approach during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to job opportunities that aren't even advertised.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to tenancy management and resettlement. Role-play with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Don't forget to follow up! After an interview, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Tenancy Management and Resettlement Officer - Catford - Job - IPSC Recruitment LTD
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Tenancy Management and Resettlement Officer role. Highlight your experience with housing management, dealing with tenancy issues, and any relevant admin duties you've handled.
Showcase Relevant Experience: When writing your application, emphasise your experience working with people who are homeless or at risk of homelessness. We want to see how your background aligns with the responsibilities outlined in the job description.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences quickly.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at iPeople Solutions
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Tenancy Management and Resettlement Officer. Familiarise yourself with property inspections, housing management, and the legal aspects of tenancy issues. This will help you answer questions confidently and show that you're serious about the role.
✨Show Empathy and Understanding
Given the nature of this role, it's crucial to demonstrate your ability to work with vulnerable individuals. Prepare examples from your past experiences where you've successfully supported people facing housing challenges. This will highlight your suitability for the position and your commitment to helping others.
✨Prepare for Scenario Questions
Expect scenario-based questions during the interview. Think about how you would handle situations like dealing with anti-social behaviour or conducting a risk assessment. Practising these scenarios can help you articulate your thought process and decision-making skills effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face in the role, or how success is measured. This shows your genuine interest in the position and helps you assess if the company is the right fit for you.
