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- Tasks: Deliver top-notch Anti-Social Behaviour services and manage a diverse caseload.
- Company: Join a dynamic Housing Management Service in Greater London.
- Benefits: Gain valuable experience while making a real difference in the community.
- Why this job: Be a key player in enhancing community safety and resolving conflicts.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Work in a fast-paced environment with opportunities for personal growth.
The predicted salary is between 36000 - 60000 £ per year.
iPeople SC Solutions is recruiting an Anti-Social Behaviour Officer to work for our client based in The Hyde, Greater London. Our client seeks an Anti-Social Behaviour Officer for their busy Housing Management Service. The role includes:
- Delivering excellent Anti-Social Behaviour (ASB) services to customers by maintaining high standards and improving operational performance.
- Managing a caseload of ASB cases, including taking legal action with a victim-centered approach.
- Participating in the management and development of community safety initiatives and contributing to their objectives.
- Dealing with the public and handling challenging enquiries.
- Taking enforcement actions related to ASB and resolving conflicts.
- Preparing witness statements, legal documents, case reports, and attending court proceedings.
- Establishing effective external and internal working relationships.
- Using IT systems such as Outlook, Windows, CRM at an intermediate level.
- Working under pressure to deliver high-quality service within tight deadlines.
- Working with vulnerable populations.
- Applying and maintaining up-to-date knowledge of relevant housing and ASB legislation.
If you are interested in this position, please apply with your CV.
Anti-Social Behaviour Officer - London - Job - IPSC Recruitment LTD employer: iPeople Solutions
Contact Detail:
iPeople Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Anti-Social Behaviour Officer - London - Job - IPSC Recruitment LTD
✨Tip Number 1
Network like a pro! Reach out to people in the housing management sector, especially those who work with anti-social behaviour. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of ASB legislation and community safety initiatives. We want you to show that you're not just passionate but also well-informed about the challenges and solutions in this field.
✨Tip Number 3
Practice handling tough questions! Since you'll be dealing with challenging enquiries, think about how you'd respond to difficult scenarios. Role-playing with a friend can help you feel more confident when it counts.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive job listings that you won't find anywhere else.
We think you need these skills to ace Anti-Social Behaviour Officer - London - Job - IPSC Recruitment LTD
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Anti-Social Behaviour Officer role. Highlight relevant experience, especially in managing ASB cases and working with vulnerable populations. We want to see how your skills match what we're looking for!
Showcase Your Communication Skills: Since you'll be dealing with the public and handling challenging enquiries, it's crucial to showcase your communication skills. Use examples in your application that demonstrate how you've effectively resolved conflicts or managed difficult situations.
Highlight Your IT Proficiency: Mention your experience with IT systems like Outlook and CRM. We value candidates who can navigate these tools efficiently, so don’t forget to include any relevant tech skills in your application!
Keep It Professional Yet Personal: While we want a professional application, don't hesitate to let your personality shine through. A bit of warmth and authenticity can make your application stand out. Remember, we’re looking for someone who fits well with our team!
How to prepare for a job interview at iPeople Solutions
✨Know Your ASB Legislation
Make sure you brush up on the latest housing and anti-social behaviour legislation. Being able to discuss relevant laws confidently will show that you're serious about the role and understand the legal framework you'll be working within.
✨Prepare for Challenging Scenarios
Think about potential challenging enquiries you might face in the role. Prepare some examples of how you've handled difficult situations in the past, especially those involving vulnerable populations. This will demonstrate your ability to manage conflict effectively.
✨Showcase Your IT Skills
Since the job requires using IT systems like Outlook and CRM, be ready to discuss your experience with these tools. If you have any specific examples of how you've used technology to improve service delivery, make sure to highlight them!
✨Emphasise Teamwork and Relationships
The role involves establishing effective working relationships, so be prepared to talk about your experience in collaborating with others. Share examples of how you've built rapport with colleagues or external partners to achieve common goals.
