At a Glance
- Tasks: Assist customers with housing assessments and prevent homelessness in your community.
- Company: Join a supportive team dedicated to making a difference in housing services.
- Benefits: Comprehensive training, competitive salary, and opportunities for career advancement.
- Other info: Dynamic role with a focus on community support and legal compliance.
- Why this job: Make a real impact by helping people find stable housing and improve their lives.
- Qualifications: Customer service experience is a plus; housing knowledge not required as training is provided.
The predicted salary is between 24000 - 28000 £ per year.
iPeople SC Solutions is recruiting an Administrative Housing Needs Options Officer to work for our client based in Colindale and surrounding areas. Our client is looking for an Administrative Housing Needs Officer, ideally from a Customer Services background. Housing experience is not necessary as all training will be given to the successful candidate.
The key purpose of the housing needs officer post is to provide a high standard of housing assessment and homeless prevention to customers requesting help for housing assistance and to meet the Council’s statutory duties towards housing applicants under the Housing Act 1996 Parts VI and VII as amended by the Homeless Reduction Act.
The role will be required to make good quality decisions on homelessness and housing need in accordance with the law, policies and procedures operating within the department and reduce the number of households living in temporary accommodation and unsuitable housing in the borough.
If you are interested in this position, please apply with your CV.
Administrative Housing Options Officer - Colindale - Job - IPSC Recruitment LTD employer: iPeople Solutions
iPeople SC Solutions is an exceptional employer, offering a supportive work culture that prioritises employee development and training. As an Administrative Housing Options Officer in Colindale, you will have the opportunity to make a meaningful impact on the community by assisting individuals in need of housing support, all while benefiting from a collaborative environment that fosters growth and career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Administrative Housing Options Officer - Colindale - Job - IPSC Recruitment LTD
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector or customer service roles. You never know who might have a lead on a job or can give you insider tips on the application process.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of housing policies and the Housing Act. Even if you don’t have direct experience, showing that you’ve done your homework can really impress potential employers.
✨Tip Number 3
Practice your communication skills! As an Administrative Housing Options Officer, you'll need to convey information clearly and empathetically. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 4
Don’t forget to apply through our website! We make it easy for you to find and apply for jobs that match your skills. Plus, we’re here to support you every step of the way!
We think you need these skills to ace Administrative Housing Options Officer - Colindale - Job - IPSC Recruitment LTD
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Administrative Housing Options Officer role. Highlight any customer service experience you have, as it’s super relevant to what we’re looking for!
Show Your Passion:In your cover letter, let us know why you’re excited about this role. We love candidates who are genuinely interested in helping others, especially when it comes to housing assistance.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon. We want to see your personality shine through, so don’t be afraid to be yourself!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at iPeople Solutions
✨Know Your Stuff
Familiarise yourself with the Housing Act 1996 and the Homeless Reduction Act. Even if you don’t have direct housing experience, understanding these laws will show your commitment and readiness to learn.
✨Customer Service Focus
Since a background in customer service is preferred, think of examples from your past roles where you’ve successfully helped customers. Be ready to discuss how you handled difficult situations and ensured customer satisfaction.
✨Decision-Making Skills
Prepare to demonstrate your decision-making abilities. Think of scenarios where you had to make tough choices and how you approached them. This will be crucial for making good quality decisions on homelessness and housing needs.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the role and the organisation. Inquire about the training process or how success is measured in the position. This shows you’re proactive and genuinely interested.
