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- Tasks: Build relationships with clients and promote innovative fintech solutions.
- Company: Join IPC, a leading fintech company focused on technology and client satisfaction.
- Benefits: Competitive salary, health perks, tuition reimbursement, and wellness programmes.
- Why this job: Make an impact in the fintech world while growing your sales skills.
- Qualifications: 5+ years in sales with strong communication and relationship-building skills.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 ÂŁ per year.
IPC is a fintech company focused on the human element and offers advanced cloud‑based trading communications and managed connectivity solutions with a global presence.
Your key responsibility is to build relationships with new and existing clients and partners, understand their needs, and promote the VCOM solution. This role suits a self‑driven individual passionate about technology and sales across multiple industries.
Key Responsibilities- Serve as the primary point of contact for clients, building and maintaining strong relationships.
- Provide comprehensive product and service information to clients.
- Identify opportunities for upselling and cross‑selling relevant products and solutions.
- Monitor clients’ accounts and activities to ensure satisfaction and address issues proactively.
- Conduct regular reviews to assess clients’ evolving needs and adjust strategies accordingly.
- Collaborate with internal teams to deliver seamless service and support client requirements.
- Stay informed about industry trends, financial regulations, and product developments.
- Achieve individual and team targets related to client acquisition and retention.
- Prepare and present reports on client activities, satisfaction levels, and account status.
- Strengthen client loyalty and trust, leading to increased retention.
- Drive revenue growth through upselling, cross‑selling, and new client acquisition.
- Provide management reporting as required, maintaining funnel and forecast in Salesforce.com.
- Work with sales team colleagues regarding training and development opportunities.
- Develop a thorough contact matrix across all regions and maintain a good working relationship within the account base.
- Clear, timely and professional communications across all channels (voice, email, meetings).
- 5+ years proven experience identifying cross‑selling and upselling opportunities.
- Negotiating skills in pricing, service levels and delivery timelines.
- Rapidly resolve client issues and escalates efficiently within the organization.
- Active listening skills.
- Coordination with cross‑functional teams.
- 5+ years experience fostering strong long‑term professional relationships through regular communication, meetings, personalised service.
- Collaboration with internal teams, including sales, marketing, finance, service and others.
- 5+ years creating and executing plans to enhance client satisfaction, retention and overall business growth.
- Participating in industry events and conferences.
- Willingness to travel.
- Proactive, resourceful, enthusiastic and self‑motivated.
- Assist in the implementation of strategies and plans to achieve business goals and objectives.
- Experience selling and supporting the command and control and broadcasting industries.
- Experience selling and supporting SaaS and intercom.
- Competitive base salaries.
- Private medical, dental and optical reimbursement.
- Salary sacrifice pension scheme.
- 25 holidays per year plus public holidays.
- Additional time off for charity work and volunteering.
- Tuition reimbursement.
- Certification bonus program.
- Access to IPC University, our internal e‑learning platform.
- Structured onboarding training and peer mentor support.
- Enhanced parental leave.
- Wellness program.
- Fitness membership.
- Cycle to work scheme.
- Season ticket loan.
- Employee referral scheme.
VCOM Sales Specialist employer: IPC Systems
Contact Detail:
IPC Systems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land VCOM Sales Specialist
✨Tip Number 1
Network like a pro! Attend industry events and conferences to meet potential clients and partners face-to-face. Building those relationships in person can really set you apart from the competition.
✨Tip Number 2
Be proactive in your follow-ups. After meeting someone or having a conversation, drop them a quick email or message to keep the connection alive. It shows you're genuinely interested and helps you stay top of mind.
✨Tip Number 3
Showcase your knowledge! Stay updated on industry trends and product developments so you can have informed discussions with clients. This not only builds trust but also positions you as a go-to expert in your field.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are enthusiastic about joining us at StudySmarter. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace VCOM Sales Specialist
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the VCOM Sales Specialist role. Highlight your experience in building client relationships and your knowledge of technology and sales, as these are key aspects of the job.
Showcase Your Communication Skills: Since clear communication is crucial for this role, use your application to demonstrate your ability to convey information effectively. Use professional language and ensure your writing is concise and engaging.
Highlight Relevant Experience: Don’t forget to mention your experience with upselling and cross-selling, especially if you have a background in fintech or SaaS. This will show us that you understand the industry and can drive revenue growth.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining our team!
How to prepare for a job interview at IPC Systems
✨Know Your Product Inside Out
Before the interview, make sure you understand the VCOM solution thoroughly. Familiarise yourself with its features, benefits, and how it stands out in the fintech market. This will help you confidently discuss how it meets client needs and allows you to showcase your passion for technology.
✨Build Rapport with Your Interviewers
Since this role is all about building relationships, practice your active listening skills during the interview. Engage with your interviewers by asking insightful questions about their experiences and the company culture. This shows that you’re not just interested in the job, but also in the people behind it.
✨Demonstrate Your Sales Acumen
Prepare specific examples from your past experience where you've successfully identified upselling or cross-selling opportunities. Be ready to discuss how you resolved client issues and maintained strong relationships, as these are key aspects of the VCOM Sales Specialist role.
✨Stay Updated on Industry Trends
Research current trends in fintech and trading communications before your interview. Being knowledgeable about industry developments will not only impress your interviewers but also allow you to discuss how you can contribute to the company's growth and adapt strategies to meet evolving client needs.
