Senior Engagement Manager - Remote in City of London

IPC is a global fintech company that puts people at the center of innovation. With a strong global footprint, we empower financial institutions and capital markets with advanced cloud-based trading communications and managed connectivity solutions.

Through our portfolio of communications and connectivity solutions, we focus on solving business challenges and adapting to regulatory changes in the fast-paced global financial markets. You will lead IPC’s Regional People Partnering team, a globally distributed group of HR generalists based across NY, London, Madrid, and Kuala Lumpur.

As part of IPC’s evolving People function, this role sits at the intersection of People Operations, HR Business Partnering, and Talent Development. You will work closely with Global HR Business Partners, People Analytics, Talent Acquisition & Talent Development, Legal, Payroll, and IT. This role is key to ensuring consistency, quality, and scalability in how IPC delivers people support globally.

As the Global People Manager, you will lead IPC’s Regional People Partnering function, managing a team of five based across New York, Madrid, France, Kuala Lumpur, and Singapore, and owning the delivery, quality, and consistency of employee-facing HR support across regions. This role bridges global People strategy and local execution, ensuring that programs, policies, and priorities are translated into practical, compliant, and high-quality outcomes across locations.

You will bring strong HR Business Partnering experience, particularly in employee relations and complex people matters, and apply it to elevate team capability, strengthening judgment, consistency, and confidence in decision-making. Acting as a central point of coordination and alignment, you will bring structure and operational rigor across employee relations, compliance, performance processes, and local program execution, while contributing to the design and continuous improvement of global People programs.

This role requires a strong global mindset, sound judgment, and the ability to operate effectively in complexity and ambiguity, with solid exposure to employment law and the ability to navigate and apply local requirements across different jurisdictions.

• Team Leadership & Capability Building: Lead and develop a globally distributed team of Regional People Partners, strengthening their capability in employee relations, judgment, and execution. Ensure consistent standards and high-quality delivery across all regions.
• Employee Relations & Case Oversight: Act as an escalation point for complex employee relations matters, ensuring fair, compliant, and well-judged outcomes. Ensure the identification and application of local labor law requirements across regions, ensuring policies and practices remain compliant.
• Regional Coordination & Operational Excellence: Act as the central point of coordination for regional HR delivery, bringing structure, clarity, and discipline to processes and ways of working. Improve efficiency and consistency across employee-facing HR activities.

Support managers and business leaders on employee-related topics, providing practical, balanced guidance. Reinforce consistent application of policies and processes like recruitment and onboarding ensuring that new hires are integrated smoothly into the company. Elevate the quality and consistency of HR delivery across regions. Strengthen employee relations capability and decision-making. Improve employee experience through structured, high-quality support. Act as a go-to expert on compliance and local HR execution.

Strong experience as an HR Business Partner in a global or multi-country environment. Proven project management skills, managing and delivering People and Culture Programs. Experience delivering HR programs and supporting business leaders. Excellent stakeholder management and communication skills. Proficiency in English language. Bachelor's degree in HR management, business administration, or related field. Master's degree preferred. Exposure to HR transformation or operating model evolution. Experience working across EMEA and APAC. Other languages would be positively valued.

At IPC, your compensation is only part of the package. Competitive Base Salaries, Private Medical Insurance, Dental Insurance and Optical Reimbursement, Salary Sacrifice Pension Scheme, 25 Holidays per Year Plus Public Holidays, Additional Time off for Charity Work and Volunteering, Tuition Reimbursement, Certification Bonus Program, Enhanced Parental Leave, Wellness Program, Fitness Membership, Cycle to Work Scheme, Season Ticket Loan, Employee Referral Scheme.

At IPC, we believe that hybrid working creates an inclusive, flexible environment where employees can perform at their best, and teams can collaborate, innovate, and celebrate successes together. We spend around 60% of our time in the office and around 40% of our time working remotely. Some employees may be required to work from the office or client sites more than 60% of the time, if required by their role and/or client needs.

The IPC work culture is one that fosters inclusion, prioritizes innovation, and maximizes potential, supported by an ironclad commitment to constructive dialogue and open-mindedness.