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- Tasks: Build relationships with clients and promote innovative fintech solutions.
- Company: Join IPC, a leading fintech company focused on human connections.
- Benefits: Enjoy competitive salary, private medical insurance, and flexible hybrid working.
- Why this job: Make a real impact in the fast-paced financial market while growing your career.
- Qualifications: 5+ years in sales with strong communication and relationship-building skills.
- Other info: Collaborative culture with opportunities for professional development and wellness programs.
The predicted salary is between 36000 - 60000 ÂŁ per year.
IPC is a fintech company that focuses on the human element. With a global presence, we support local markets with our advanced cloud-based trading communications and managed connectivity solutions. Through our portfolio of communications and connectivity solutions, we focus on solving business challenges and adapting to regulatory changes in the fast-paced global financial markets. This enables our clients to maintain consistent market access, a strong competitive advantage, and enhanced operational efficiency. Join a team that is dedicated to delivering groundbreaking products and making a significant impact on our clients' success.
Role Overview:
- You will be responsible for building relationships with new and existing clients and partners, understanding their needs, and promoting our innovative services and solutions for the VCOM solution.
- Serve as the primary point of contact for clients, building and maintaining strong relationships.
- Provide comprehensive product and service information to clients.
- Identify opportunities for upselling and cross-selling relevant products and solutions.
- Monitor clients' accounts and activities to ensure satisfaction and address issues proactively.
- Conduct regular reviews to assess clients’ evolving needs and adjust strategies accordingly.
- Collaborate with internal teams to deliver seamless service and support client requirements.
- Stay informed about industry trends, financial regulations, and product developments.
- Achieve individual and team targets related to client acquisition and retention.
- Prepare and present reports on client activities, satisfaction levels, and account status.
- Strengthens client loyalty and trust, leading to increased retention.
- Drives revenue growth through upselling, cross-selling, and new client acquisition.
- Provide management reporting as required, including maintenance of funnel and forecast in Salesforce.com.
- Work with (and actively learn from) sales team colleagues regarding training and development opportunities.
- Work to develop a thorough contact matrix across all regions and maintain a good working relationship within the account base.
How You Will Make an Impact:
- Deepening client relationships by understanding the client’s business, goals and pain points.
- Anticipate client needs and offering proactive solutions.
- Becoming the go-to resource for the client throughout the relationship and driving retention.
- Driving revenue growth with the team through upsell and cross selling.
- Demonstrate a thorough understanding of the industry and competition.
- Manage sales funnel and be familiar with Salesforce.com.
- Provide a tailored service and proactive engagement to the clients and partners.
- Positive feedback and referrals from clients and partners.
- Achievement of sales and revenue team targets.
Essential Skills and Experience to be Successful in this Role:
- Clear, timely and professional communications across all channels (voice, email, meetings).
- 5+ years proven experience identifying cross-selling and upselling opportunities.
- Negotiating skills in pricing, service levels and delivery timelines.
- Rapidly resolves client issues and escalates efficiently within the organization.
- Active listening skills.
- Coordination with cross functional teams.
- 5+ years experience fostering strong long term professional relationships through regular communication, meetings, personalized service.
- Collaboration with internal teams, including sales, marketing, finance, service and others.
- 5+ years creating and executing plans to enhance client satisfaction, retention and overall business growth.
- Participating in industry events and conferences.
- Willingness to travel.
- Proactive, Resourceful, Enthusiastic and Self Motivated.
- Assist in the implementation of strategies and plans to achieve business goals and objectives.
Desired Skills and Experience:
- Experience selling and supporting the command and control and broadcasting industries.
- Experience selling and supporting SaaS and intercom.
What’s in It for You?
At IPC, your compensation is only part of the package. We are committed to investing in a range of programs and initiatives to improve the overall experience of our employees. In addition to a collaborative, high-performing team environment, we’re pleased to offer benefits including:
- Competitive Base Salaries
- Private Medical Insurance, Dental Insurance and Optical Reimbursement
- Salary Sacrifice Pension Scheme
- 25 Holidays per Year Plus Public Holidays
- Additional Time off for Charity Work and Volunteering
- Tuition Reimbursement
- Certification Bonus Program
- Access to “IPC University” our Internal E-Learning Platform
- Structured Onboarding Training and Peer Mentor Support
- Enhanced Parental Leave
- Wellness Program
- Fitness Membership
- Cycle to Work Scheme
- Season Ticket Loan
- Employee Referral Scheme
Further information about your benefits will be provided during your onboarding process.
Additional Information:
At IPC, we believe that hybrid working creates an inclusive, flexible environment where employees can perform at their best, and teams can collaborate, innovate, and celebrate successes together. We spend around 60% of our time in the office and around 40% of our time working remotely. Some employees may be required to work from the office or client sites more than 60% of the time, if required by their role and/or client needs. Your precise work schedule will be determined by you and your Line Manager before commencement of employment with IPC.
IPC’s Work Culture:
The IPC work culture is one that fosters inclusion, prioritizes innovation, and maximizes potential. We are a global ecosystem, full of diverse people that together made IPC what it is today. Our strength as an organization is the sum of our different backgrounds, perspectives, skills and geographies; supported by an ironclad commitment to constructive dialogue and open-mindedness. We live and breathe our commitment to innovation by embracing bold ideas, seizing new opportunities and striving for excellence. Our people have continued to deliver ground-breaking solutions to our clients for over 50 years.
VCOM Sales Specialist in London employer: IPC Systems, Inc
Contact Detail:
IPC Systems, Inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land VCOM Sales Specialist in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the fintech space. Attend industry events, join relevant online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Be prepared for interviews by researching IPC and its VCOM solutions. Understand their products and how they solve client challenges. This will not only impress your interviewers but also help you tailor your responses to show how you can add value to their team.
✨Tip Number 3
Practice your pitch! You need to be able to clearly articulate your experience and how it aligns with the role of a VCOM Sales Specialist. Role-play with a friend or use a mirror to refine your delivery and boost your confidence.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm for the role and gives you another chance to reiterate why you’re the perfect fit for IPC.
We think you need these skills to ace VCOM Sales Specialist in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the VCOM Sales Specialist role. Highlight your experience in building client relationships and any relevant sales achievements that align with our focus on innovative solutions.
Showcase Your Communication Skills: Since clear communication is key in this role, use your application to demonstrate your ability to convey information effectively. Whether it’s through your writing style or the way you present your experiences, let us see your professional communication skills shine!
Highlight Relevant Experience: Don’t forget to emphasise your experience in upselling and cross-selling. We want to know how you've successfully identified opportunities in the past and how you can bring that expertise to IPC.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining our team!
How to prepare for a job interview at IPC Systems, Inc
✨Know Your Product Inside Out
Before the interview, make sure you have a solid understanding of IPC's VCOM solution and how it fits into the fintech landscape. Familiarise yourself with its features, benefits, and how it addresses client needs. This will help you confidently discuss how you can promote these services during your interview.
✨Showcase Your Relationship-Building Skills
Since this role focuses heavily on building relationships, prepare examples from your past experiences where you've successfully fostered long-term client relationships. Highlight your active listening skills and how you've proactively addressed client needs to drive satisfaction and retention.
✨Demonstrate Industry Knowledge
Stay updated on current trends in the fintech industry, especially regarding trading communications and managed connectivity solutions. Be ready to discuss how these trends impact clients and how IPC can leverage them to maintain a competitive edge. This shows your commitment to understanding the market.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and negotiation skills. Think of scenarios where you've had to resolve client issues or negotiate service levels. Practising these responses will help you articulate your thought process and demonstrate your capability to handle real-world challenges.
