At a Glance
- Tasks: Provide 1st/2nd line IT support and work on exciting projects.
- Company: Join a diverse and inclusive team at the IPA.
- Benefits: Hybrid working, competitive salary, and on-the-job training.
- Other info: Great career growth opportunities in a dynamic setting.
- Why this job: Make a real impact while developing your IT skills in a supportive environment.
- Qualifications: Basic IT knowledge and a friendly, helpful attitude.
The predicted salary is between 28000 - 32000 £ per year.
The Junior IT Support Executive provides 1st/2nd line support to internal IPA staff and external parties as part of room hire arrangements. Support areas include computers, servers, telephony and AV equipment. The IT Executive will carry out project and infrastructure work as required and basic training/inductions of new users. On the job training and mentoring will be provided. The role is expected to comprise 70% support and 30% project work.
Hybrid Working
The IPA currently has a hybrid working pattern of Tuesday, Wednesday and Thursday in the office with Monday and Friday working from home. The pattern applies to most staff; the IT Executive role may be required to come in on other days to carry out work on office‑based hardware or support events. Occasionally, the role may need to be in the office earlier or work later.
Main Accountabilities
- Provide 1st/2nd line IT support to IPA staff.
- Proactively support delegates and presenters during IPA/external events (AV).
- Carry out project/infrastructure work as requested by the Head of IT.
- Contribute to IT discussions around projects and research business solutions.
- Show initiative and willingness to improve own skills and those of the IPA staff.
Personal Skills
- Friendly, positive, naturally helpful.
- Remain calm under pressure when handling technical issues.
- Demonstrate a desire to learn new skills.
- Collaborative workstyle to effectively engage with stakeholders.
- Flexible/adaptable.
- Prioritise effectively in response to competing demand and manage own time.
Technical Skills
- Windows 10/11.
- Basic Apple product support.
- Basic networking (IP addressing/routing).
- Basic understanding of security (anti‑virus, firewalls, email security).
- Advanced security (CheckPoint firewall, endpoint, email).
- Windows Server 2008 R2/2012 R2/2016.
- Active Directory and Group Policy.
- Telephone system administration.
- Administration of Microsoft 365, SharePoint and Azure.
How to apply
Apply via the website and submit your application and CV.
The Package
Basic salary £28k to £32k depending on experience.
The Agency
The IPA is committed to fostering a diverse and inclusive environment that reflects the creativity and innovation of the global advertising and marketing communications industry. We recognise that the strongest ideas come from teams with varied experiences, perspectives and backgrounds and we actively work to build teams that reflect this diversity. We welcome applications from all backgrounds, and we are dedicated to ensuring our processes are free from any discrimination or bias, right from the application process to life as part of the IPA. We will make reasonable adjustments throughout the recruitment process on request.
Junior IT Executive employer: ipa.co.uk - Jobboard
The IPA is an exceptional employer that prioritises a supportive and inclusive work culture, offering a hybrid working model that promotes work-life balance. With a strong focus on employee development through on-the-job training and mentoring, the Junior IT Executive role provides ample opportunities for growth in a dynamic environment. Located in a vibrant area, employees benefit from engaging with diverse teams and contributing to innovative projects within the advertising and marketing communications industry.
StudySmarter Expert Advice🤫
We think this is how you could land Junior IT Executive
✨Join IT Consulting Meetups
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We think you need these skills to ace Junior IT Executive
Some tips for your application 🫡
Highlight Your Tech Skills:In the IT consulting world, it’s super important to showcase your technical skills. Make sure your CV lists relevant programming languages, tools, or platforms you’re familiar with. If you've done any coursework or certifications related to cloud services or software development, weave those into your application!
Showcase Problem-Solving Abilities:IT consulting is all about solving problems for clients, so make your cover letter pop by including examples of how you've tackled challenges in the past. This could be from school projects, internships, or even personal projects. Let us know how you approached the problem and what the outcome was!
Tailored CV for Entry-Level:For an entry-level position like this, keep your CV concise and focused. Highlight your educational background, relevant projects, and any internships or practical experience. Use bullet points to keep it easy to read, and don't hesitate to include your university or any relevant coursework that shows your potential!
Express Enthusiasm in Your Application:As you're starting in your career, it’s vital to convey your eagerness to learn and grow. In your cover letter, mention why you’re excited about the role at ipa.co.uk - Jobboard and how it aligns with your career aspirations. We love seeing candidates who are genuinely passionate about the field!
How to prepare for a job interview at ipa.co.uk - Jobboard
✨Master the Basics of IT Consulting
Since you're aiming for an entry-level position in IT consulting, make sure you've got a solid grasp of fundamental consulting concepts and frameworks. Brush up on your problem-solving techniques and prepare to discuss how you would approach real-world IT challenges - the interviewers will want to see your analytical thinking in action!
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✨Prepare for Scenario-Based Questions
IT consulting interviews often include scenario-based questions to test your problem-solving and critical thinking skills. Think of a couple of past group projects or internships where you faced challenges and how you overcame them. This demonstrates not only your technical prowess but also your teamwork and communication skills.
