At a Glance
- Tasks: Supervise tech and AI adoption while supporting colleagues in embracing new technologies.
- Company: Professional services firm focused on secure and people-centric AI solutions.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Exciting environment with opportunities to work on emerging technologies and digital transformation.
- Why this job: Join a dynamic team driving technological change and make a real impact with AI.
- Qualifications: Experience in IT support, strong Microsoft 365 knowledge, and excellent communication skills.
The predicted salary is between 63000 - 77000 £ per year.
About the role
Our client is a professional services firm going through a period of significant technological change, with a growing focus on secure, responsible and people-centric AI adoption. This role sits within our Tech team.
Experience, skills and qualifications
- Essential
- Experience in an IT support, service desk or technology support environment, including mentoring or supervisory experience
- Demonstrable interest in AI, automation and emerging technologies
- Strong Microsoft 365 knowledge, including Microsoft Copilot or comparable AI tools
- Good troubleshooting and problem-solving skills
- Experience helping colleagues adopt new technologies or ways of working
- Ability to explain technical and AI concepts simply and practically
- Strong communication, interpersonal and organisational skills
- Self-motivated, proactive and comfortable working under pressure
- Desirable
- Experience supporting AI adoption or digital transformation initiatives
- Experience creating training content or technology communications
- Knowledge of Microsoft Copilot Studio / Power Platform
- Experience piloting or testing emerging technologies
- Experience with Windows Server, Entra ID, Endpoint Manager, information security (ISMS) or DMS platforms
- Experience in professional services or a legal environment
- Relevant technology certifications (e.g. CompTIA, ITIL)
IT & AI Support employer: IP Support, The Law Support Group
Join a leading professional services firm in London that values collaboration and employee development. With a supportive team environment, competitive salary, and the flexibility of hybrid working, this role as a Legal Biller offers you the chance to thrive in a fast-paced setting while contributing to continuous improvements in billing processes. You'll be part of a high-performing team that prioritises exceptional service delivery, making it an excellent employer for those seeking meaningful and rewarding employment.
Contact Details:
IP Support, The Law Support Group Recruitment Team
