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- Tasks: Lead transformative initiatives to enhance operational efficiency and service quality.
- Company: Award-winning Managed Service Provider focused on strategic change.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Why this job: Make a real impact by driving change in a fast-paced, evolving organisation.
- Qualifications: Experience in technology services, strong leadership, and analytical skills.
- Other info: Join a team that values innovation and collaboration in a complex environment.
The predicted salary is between 48000 - 72000 £ per year.
Excited by operational and strategic change? Enjoy making an impact in an evolving organisation? We’re looking for an experienced Transformation Lead with a background within the technology services / managed services space, to drive large-scale operational improvement across a complex, multi-technology environment. This is a high-impact role, focusing on turning strategy into execution.
You’ll lead cross-functional transformation initiatives that improve efficiency, scalability, resilience and service quality — ensuring change is fully embedded into day-to-day operations, not delivered as stand-alone projects.
What you’ll be doing:
- Lead end-to-end delivery of operational transformation and service improvement initiatives
- Translate strategic priorities into clear, structured transformation programmes
- Design, deliver and embed a future-state Target Operating Models
- Improve end-to-end processes
- Work closely with operational and technical teams to improve tooling, data, automation and workflows
What we’re looking for:
- Strong delivery mindset with the ability to operate in complex, fast-moving organisations
- Excellent stakeholder management, influencing and change leadership skills
- Data-driven and analytical individuals
- Experience designing and implementing Target Operating Models
This role offers the opportunity to shape how operations scale and perform as the business continues to grow. Please get in touch for more information.
Transformation Lead employer: IP-People
Contact Detail:
IP-People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transformation Lead
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We can’t stress enough how important it is to build relationships that could lead to job opportunities.
✨Tip Number 2
Prepare for interviews by researching the company and its transformation initiatives. We recommend practising your responses to common questions and having examples ready that showcase your experience in operational improvement.
✨Tip Number 3
Showcase your skills through real-life examples. When discussing your experience, focus on how you’ve led change and improved processes in previous roles. We want to see your impact!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Transformation Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Transformation Lead role. Highlight your experience in operational and strategic change, especially within technology services. We want to see how you've driven transformation initiatives before!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about this role and how your background aligns with our needs. We love seeing genuine enthusiasm and a clear understanding of what we do.
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to lead transformation initiatives. Use data and examples to illustrate how you've improved efficiency or service quality in past roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at IP-People
✨Know Your Transformation Strategies
Make sure you’re well-versed in the latest transformation strategies, especially within the technology services space. Be ready to discuss how you've successfully led similar initiatives in the past and how you can apply those experiences to drive operational improvements.
✨Showcase Your Stakeholder Management Skills
Prepare examples that highlight your ability to manage and influence stakeholders effectively. Think about times when you’ve navigated complex relationships or led change initiatives that required buy-in from various teams. This will demonstrate your capability to lead cross-functional transformation.
✨Be Data-Driven
Since the role requires a data-driven mindset, come prepared with examples of how you’ve used data to inform decisions and improve processes. Discuss specific metrics or KPIs you’ve tracked and how they influenced your transformation programmes.
✨Understand Target Operating Models
Brush up on your knowledge of Target Operating Models (TOMs) and be ready to discuss how you’ve designed and implemented them in previous roles. Highlight your approach to embedding these models into day-to-day operations, ensuring they’re not just theoretical but practical and actionable.
