At a Glance
- Tasks: Manage key accounts, drive revenue growth, and build strong client relationships.
- Company: Award-winning Managed Service Provider with a focus on technology solutions.
- Benefits: Competitive salary, generous leave, employee discounts, and enhanced pension contributions.
- Other info: Collaborative environment with excellent career development opportunities.
- Why this job: Join a respected tech company and make a real impact in customer success.
- Qualifications: Experience in account management and strong commercial awareness required.
The predicted salary is between 45000 - 55000 £ per year.
An established and award-winning Managed Service Provider is seeking an experienced and commercially focused Senior Account Manager to join its growing sales and customer success function.
This role is centred around managing and developing a portfolio of infrastructure-focused customers, driving recurring revenue growth, and acting as a trusted advisor across a broad range of technology solutions. The successful candidate will be responsible for maintaining long-term client relationships while identifying opportunities across infrastructure, managed services, cloud, cyber security, and communications solutions.
Working closely with technical specialists and delivery teams, you will help customers align their technology investments with business objectives, ensuring solutions remain secure, scalable, and fit for purpose.
What You'll Be Doing
- Manage and develop a portfolio of key infrastructure and technology accounts.
- Build strong, trusted relationships with customers at both technical and commercial levels.
- Conduct regular service reviews, account planning sessions, and strategic roadmap discussions.
- Drive recurring revenue growth through account expansion, renewals, and retention activities.
- Identify and develop opportunities across managed services, cloud, cyber security, and complementary technology solutions.
- Lead commercial discussions, contract renewals, and service amendments.
- Own the sales lifecycle from opportunity identification through to proposal, negotiation, and closure.
- Collaborate with technical and operational teams to deliver successful infrastructure projects.
- Translate customer requirements into practical technology solutions and project outcomes.
- Coordinate internal and external stakeholders throughout project delivery and service transitions.
- Prepare quotations, proposals, client reports, and commercial documentation.
- Monitor hardware and software renewal schedules while proactively identifying upgrade opportunities.
- Advise customers on emerging technologies, infrastructure best practices, and security considerations.
- Support onboarding activities, discovery workshops, and infrastructure assessments for new customers.
What We're Looking For
- Proven experience in Account Management, IT Infrastructure Sales, or Managed Services environments.
- Strong commercial awareness with a track record of growing recurring revenue streams.
- Experience managing customer relationships across infrastructure, cloud, networking, or managed services solutions.
- Ability to communicate technical concepts clearly to both technical and non-technical stakeholders.
- Excellent relationship-building, negotiation, and presentation skills.
- Organised, proactive, and customer-focused approach to account management.
- Experience working alongside technical specialists and cross-functional teams to deliver complex solutions.
- Strong understanding of infrastructure technologies, IT services, or cloud-based environments.
- Full UK Driving Licence.
Why Join?
- Opportunity to work with a well-established and highly respected technology services business.
- Diverse portfolio of infrastructure, cloud, managed services, and cyber security solutions.
- Collaborative environment with access to specialist technical expertise.
- Strong focus on customer success and long-term relationship management.
- Career development opportunities within a growing organisation.
- Competitive salary and performance-related incentives.
Benefits
- Employee Assistance Programme (EAP)
- Life Assurance (3x Annual Salary)
- Employee Discounts Platform
- Complimentary Breakfast and Refreshments
- Enhanced Company Pension Contribution
- Generous Annual Leave Allowance plus Birthday Leave
- Discounted Home Internet Services
- Cycle to Work Scheme
Senior Account Manager (Managed Services) in Surrey employer: IP-People
Join an award-winning Managed Service Provider in Surrey, where you will thrive in a collaborative environment that prioritises customer success and long-term relationship management. With a diverse portfolio of technology solutions and a strong focus on employee growth, this company offers competitive compensation, generous benefits, and opportunities for career advancement, making it an excellent employer for those seeking meaningful and rewarding work.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Manager (Managed Services) in Surrey
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Senior Account Manager (Managed Services) at IP-People, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including IP-People. Tailor your message to explain why you’re drawn to them and how you can contribute as a Senior Account Manager (Managed Services). Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Senior Account Manager (Managed Services) in Surrey
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for IP-People:When writing your cover letter, make sure to tailor your message specifically for IP-People. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at IP-People
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show IP-People that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show IP-People that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with IP-People’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
