At a Glance
- Tasks: Lead HR operations, recruitment, and employee engagement in a fast-growing tech environment.
- Company: Dynamic Managed Services & Technology business with exciting growth plans.
- Benefits: Competitive salary of £40,000 and long-term career progression opportunities.
- Other info: Join a vibrant team and enjoy a hands-on role with diverse challenges.
- Why this job: Shape the people function and make a real impact as the company scales.
- Qualifications: Experience in HR within tech or service provider environments is a plus.
The predicted salary is between 40000 - 40000 € per year.
We’re supporting a fast-growing Managed Services & Technology business currently on an aggressive growth journey through acquisition, with plans to acquire multiple businesses over the next few years. As part of that growth, they’re looking to hire a People Operations & HR Manager to help build structure, consistency and operational maturity across the group as the business scales.
This is a genuinely exciting opportunity for someone looking to grow their career long term within a scaling technology/MSP environment, with a clear pathway into future Head of People / HR Director level responsibility as the organisation expands. The business currently sits around 60–70 employees and is expected to scale significantly through M&A activity over the coming years.
They’re therefore looking for somebody comfortable operating in a fast-paced, evolving environment where people processes, culture and operational structure need to continuously mature alongside growth. The role will take ownership across the full employee lifecycle and day-to-day people operation, including:
- HR operations and administration
- Recruitment, onboarding and offboarding
- Performance management, one-to-ones and appraisal processes
- Employee relations and wellbeing
- HR systems, reporting and people data
- Policy, compliance and process ownership
- Supporting managers with performance processes, accountability and people development frameworks
- Supporting leadership development and succession planning
- Helping integrate acquired businesses into standardised people processes and culture frameworks
- Supporting engagement initiatives, company culture and retention strategies
You’ll work closely with senior leadership and play a key role helping shape the people function as the wider group continues to grow through acquisition.
The business is looking for someone who is:
- Comfortable operating within a technology, MSP, telecoms or service provider environment
- Process-driven but personable
- Organised, proactive and commercially aware
- Comfortable building trust across different personalities and teams
- Happy operating in a hands-on environment where no two days look the same
- Interested in long-term progression and helping shape a growing business
Previous experience within MSP, managed services, telecoms or broader technology environments would be highly beneficial. This role would suit somebody looking to step into a broader operational HR/People role with genuine autonomy, visibility and progression opportunity as the business scales over the coming years.
Please reach out to learn more!
People Operations & HR Manager (MSP) employer: IP-People
Join a dynamic and rapidly expanding Managed Services & Technology business that prioritises employee growth and development. With a strong focus on building a supportive work culture, this company offers long-term progression opportunities, including pathways to senior leadership roles. Located within easy reach of Nottinghamshire, Manchester, or Leeds, employees benefit from a hybrid working model that promotes work-life balance while being part of an exciting journey of transformation and growth.
StudySmarter Expert Advice🤫
We think this is how you could land People Operations & HR Manager (MSP)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. The more people you know, the better your chances of landing that People Operations & HR Manager role.
✨Tip Number 2
Prepare for interviews by researching the company’s culture and values. Be ready to discuss how your experience aligns with their growth journey and how you can contribute to building structure and consistency as they scale.
✨Tip Number 3
Showcase your adaptability! In a fast-paced environment like this, it’s crucial to demonstrate how you’ve successfully navigated change in previous roles. Share specific examples of how you’ve improved processes or supported teams during transitions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search and genuinely interested in joining our team.
We think you need these skills to ace People Operations & HR Manager (MSP)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the People Operations & HR Manager role. Highlight your experience in HR operations, recruitment, and employee relations to show us you’re the right fit for our fast-paced environment.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're excited about this opportunity and how your background in technology or MSP environments makes you the perfect candidate. Be genuine and let your personality come through!
Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your impact in previous positions. Whether it’s improving processes or enhancing employee engagement, we want to see how you've made a difference!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at IP-People
✨Know the Company Inside Out
Before your interview, dive deep into the company’s background, especially their growth journey and recent acquisitions. Understanding their culture and how they operate in the MSP and technology space will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As a People Operations & HR Manager, you'll need to demonstrate your ability to build trust and rapport with various personalities. Prepare examples from your past experiences where you've successfully navigated employee relations or enhanced company culture, as this will highlight your interpersonal skills.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities in a fast-paced environment. Think about scenarios related to performance management, onboarding, or integrating new businesses. Practising your responses will help you articulate your thought process clearly during the interview.
✨Express Your Long-Term Vision
The company is looking for someone who is interested in long-term progression. Be prepared to discuss your career aspirations and how you see yourself growing within the organisation. This shows that you’re not just looking for a job, but a place where you can contribute and evolve over time.
