IP-People is recruiting a Group Operations Director for a large and growing UK MSP. Based South/South East or North East, hybrid with regular UK travel.
Leading ~150 people through seven senior direct reports, you will own end-to-end delivery of managed IT services and drive service performance, customer experience and efficiency. The role requires extensive MSP operations leadership, ITIL v4 expertise and experience with ITSM/PSA transformations.
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Senior MSP Operations Director in North East employer: IP-People
Join a dynamic and innovative technology business that values expertise in IT systems and infrastructure, offering a collaborative work culture where your contributions directly impact enterprise customers. With a focus on professional growth, you'll have access to hands-on project work and opportunities to engage with cutting-edge technologies, all while enjoying the flexibility of home, office, and customer site working. This role not only promises meaningful engagement but also fosters an environment where your skills can flourish and evolve.
