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For Companies At a Glance
- Tasks: Provide first line support and troubleshoot networking issues in a hybrid environment.
- Company: Fast-growing tech services company focused on secure, intelligent networks.
- Benefits: Competitive salary, training opportunities, health perks, and a supportive team culture.
- Why this job: Join a collaborative team and develop your skills in modern network environments.
- Qualifications: Strong understanding of networking fundamentals; willingness to learn routing and switching.
- Other info: Real opportunity for growth and exposure to impactful infrastructure projects.
The predicted salary is between 26000 - 28000 £ per year.
Overview
Network Support Engineers x4 (Level 1 & Level 2) – Hybrid
This range is provided by IP-People. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
About Us
We are a fast-growing technology services company specialising in seamless, secure, intelligent networks. We partner with clients across ground-to-cloud infrastructure, helping ensure their connectivity, network operations, and security are robust, modern, and easy to manage. As the demand for resilient and secure networks continues to rise, we’re expanding our Network Operations team and looking to bring on four talented individuals ready to develop their skills and contribute to high-impact infrastructure projects.
Position
- Employment Type: Full time
- Reporting to: Head of Network Operations / Lead Network Support
What You’ll Do
As a Level 1 Engineer:
- Provide first line support for networking issues – fielding tickets, troubleshooting connectivity, basic configuration support.
- Monitor network health, performance & alerts.
- Assist with on-site / remote configuration changes under guidance.
- Escalate more complex issues to Level 2 / senior engineers.
- Maintain documentation of network processes, incidents, and resolution steps.
As a Level 2 Engineer:
- Handle more complex support requests: routing, switching, firewall basics, VPNs, network segmentation.
- Perform configuration of network devices, carry out changes with minimal disruption.
- Lead small projects / network change requests.
- Work with senior engineers to design, test, and deploy network enhancements.
- Provide mentorship/advice to Level 1 engineers.
Skills, Knowledge & Expertise
Must-haves (for both levels):
- Strong understanding of LAN, WAN, TCP/IP, network troubleshooting fundamentals.
- Experience (or willingness to learn) with routing & switching (e.g. VLANs, basic OSPF/ EIGRP / static routing).
- Familiarity with firewalls, remote access / VPN technologies.
- Ability to work in a hybrid environment; some flexibility for shift cover / site visits may be required.
- More hands-on experience in device configuration (routers, switches, firewalls).
- Knowledge of network monitoring tools; experience with configuration changes, patching, firmware upgrades.
- Understanding of high availability, redundancy, and network security best practices.
- Comfortable with documentation of HLD/LLD style tasks, change control.
- Level 1 Salary: approx. £26,000-£28,000 per annum (depending on experience)
- Level 2 Salary: approx. £32,000-£35,000 per annum (depending on experience)
- Hybrid working (office plus remote)
- Training and development opportunities (network certifications, workshops)
- Employee benefits & perks (health, wellness, etc.)
- Supportive team environment, with opportunity for growth
Why Join Us
- Work in a company with a strong vision for secure, intelligent networks.
- Be part of a collaborative team, with exposure to both operations and project-based work.
- Real opportunity to develop your skills in modern network environments.
- Contribute to meaningful infrastructure that supports clients end-to-end.
Seniority level
- Associate
Employment type
- Full-time
Industries
- Telecommunications and Information Services
Get notified about new Network Support Engineer jobs in Manchester Area, United Kingdom.
Note: This description reflects current role details and requirements; postings may be updated. We are an equal opportunity employer.
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Network Support Engineers x4 (Level 1 & Level 2) – Hybrid employer: IP-People
Contact Detail:
IP-People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Support Engineers x4 (Level 1 & Level 2) – Hybrid
✨Tip Number 1
Network your way in! Reach out to current employees on LinkedIn or at networking events. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio or examples of your work, bring them along to interviews. It’s a great way to demonstrate your hands-on experience with network troubleshooting and configurations.
✨Tip Number 3
Prepare for technical questions! Brush up on your LAN, WAN, and TCP/IP knowledge. We want to see that you can handle those tricky scenarios that come up in network support.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Network Support Engineers x4 (Level 1 & Level 2) – Hybrid
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Network Support Engineer role. Highlight your relevant skills and experiences, especially those related to LAN, WAN, and troubleshooting. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about network support and how your background aligns with our mission at StudySmarter. Keep it concise but impactful!
Show Off Your Technical Skills: Don’t shy away from showcasing your technical know-how in your application. Mention any experience with routing, switching, or network monitoring tools. We love seeing candidates who are eager to learn and grow!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at IP-People
✨Know Your Networking Basics
Make sure you brush up on your LAN, WAN, and TCP/IP fundamentals. Be ready to discuss troubleshooting techniques and how you've applied them in past experiences. This will show that you have a solid foundation for the role.
✨Familiarise Yourself with Tools
Get to know the network monitoring tools and configuration changes mentioned in the job description. If you have experience with specific tools, be prepared to talk about how you've used them effectively in previous roles or projects.
✨Prepare for Scenario Questions
Expect questions that ask you to solve hypothetical networking issues. Practice articulating your thought process clearly and logically. This will demonstrate your problem-solving skills and ability to handle real-world situations.
✨Show Enthusiasm for Learning
Since the company values training and development, express your eagerness to learn and grow within the role. Mention any relevant certifications you're pursuing or interested in, as this shows your commitment to professional development.
