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For Companies At a Glance
- Tasks: Manage and grow SME client accounts while building strong relationships.
- Company: Dynamic Managed Service Provider focused on Microsoft solutions and cyber security.
- Benefits: Competitive salary, hybrid working, health support, and career development opportunities.
- Other info: Enjoy flexible working and regular social events in a collaborative culture.
- Why this job: Join a high-performing team and make a real impact in the tech industry.
- Qualifications: Proven account management experience in an MSP environment with strong relationship-building skills.
The predicted salary is between 45000 - 55000 £ per year.
A successful UK-based Managed Service Provider is looking for an ambitious and relationship-driven Account Manager to join their expanding team. Supporting SMEs across London, the Thames Valley and Milton Keynes, this role is ideal for someone who thrives in a fast-paced MSP environment and enjoys building long-term, value-led client partnerships. The business provides Microsoft solutions, Managed IT support, Cloud Solutions and Cyber Security services, helping organisations maximise performance, resilience and growth.
What You’ll Be Doing
- Manage and grow a portfolio of SME clients, acting as the primary point of contact
- Build strong, long-term relationships with key stakeholders across your accounts
- Drive account retention, client satisfaction and revenue growth
- Identify upsell and cross-sell opportunities across managed IT, cloud and cyber services
- Run regular account reviews, QBRs and strategic roadmap discussions
- Translate client needs into tailored technology solutions
- Collaborate with technical, service delivery and cyber teams to ensure excellent service
- Maintain accurate pipeline and account data within CRM systems
What We’re Looking For
- Proven experience as an Account Manager within an MSP environment
- Strong relationship-building skills with the ability to influence at multiple levels
- Commercial awareness with a track record in B2B sales and account growth
- Experience meeting or exceeding revenue and retention targets
- Confident working in a fast-paced, evolving technology landscape
- Experience selling a mix of services, including: Managed IT support & service desk, Microsoft 365 Azure and cloud solutions, Cyber Security (endpoint, backup & disaster recovery, SIEM)
- Ability to demonstrate tangible sales success (e.g. revenue growth, account expansion, client maturity improvements)
Why This Role?
- Competitive salary + strong earning potential
- Hybrid working model across London, Thames Valley & Milton Keynes
- Ongoing training, development and career progression opportunities
- Work within a collaborative and high-performing team environment
- Exposure to a broad portfolio of IT, cloud and cyber security solutions
Benefits & Perks
- Health & wellbeing support including virtual GP and EAP
- Life assurance and income protection
- Enhanced annual leave options and volunteering days
- Cycle to work scheme and technology vouchers
- Discounts, rewards platform and lifestyle perks
- Pension scheme and optional flexible benefits
- Regular social events, incentives and team activities
Location: London, Thames Valley & Milton Keynes (Hybrid, very flexible)
Compensation: £45-55k DOE + double OTE
Account Manager (Managed Services - London, Milton Keynes, Berkshire, Oxfordshire) in Maidenhead employer: IP-People
Contact Detail:
IP-People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager (Managed Services - London, Milton Keynes, Berkshire, Oxfordshire) in Maidenhead
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. Building relationships can open doors that a CV just can’t.
✨Tip Number 2
Show your personality! When you get an interview, let your passion for account management shine through. Share stories about how you've built client relationships and driven growth. We want to see the real you!
✨Tip Number 3
Do your homework! Research the company and its services thoroughly. Understand their clients and challenges. This will help you tailor your conversations and show that you’re genuinely interested in helping them succeed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s make it happen together!
We think you need these skills to ace Account Manager (Managed Services - London, Milton Keynes, Berkshire, Oxfordshire) in Maidenhead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Account Manager. Highlight your experience in managed services and any relevant achievements that showcase your relationship-building skills and commercial awareness.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background aligns with our needs. Be sure to mention specific experiences that demonstrate your ability to drive account retention and client satisfaction.
Showcase Your Achievements: When detailing your past roles, focus on tangible results. Did you exceed revenue targets or grow client accounts? We want to see numbers and success stories that illustrate your impact in previous positions.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at IP-People
✨Know Your Stuff
Make sure you’re well-versed in the company’s services, especially around Microsoft solutions, cloud offerings, and cyber security. Familiarise yourself with their client base and the specific challenges SMEs face in these areas. This will help you demonstrate your understanding of how to build long-term relationships and drive account growth.
✨Showcase Your Relationship Skills
Prepare examples that highlight your ability to build strong relationships with clients. Think about times when you’ve influenced stakeholders or turned a challenging situation into a success story. This is crucial for an Account Manager role, so be ready to discuss how you can translate client needs into tailored solutions.
✨Be Ready to Discuss Sales Success
Have concrete examples of your past sales achievements at hand. Whether it’s revenue growth, account expansion, or client satisfaction improvements, being able to quantify your success will impress interviewers. They want to see that you can meet or exceed targets in a fast-paced environment.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in the role and the company. Inquire about their approach to client retention, how they measure success in account management, or what the team culture is like. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.