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For Companies At a Glance
- Tasks: Troubleshoot and resolve network issues while working with Next Gen Firewalls.
- Company: Leading Managed Service Provider in IT Services and Consulting.
- Benefits: Full-time role with competitive salary and 24/7 shift pattern.
- Why this job: Join a dynamic team and enhance your networking skills with hands-on experience.
- Qualifications: Experience with Next-Gen Firewalls and solid networking knowledge required.
- Other info: Great opportunity for career growth and mentorship from senior engineers.
The predicted salary is between 36000 - 60000 £ per year.
A highly successful Managed Service Provider, offering Connectivity, Cloud, Infrastructure, and more, is seeking a Network Engineer to join their 24/7 operations team.
Location: London (24/7 shift pattern – 2 days, 2 nights, 4 off)
The Role:
- As a 2nd Line Network Engineer, you will take ownership of Layer 2 and 3 customer tickets, changes, and requests, as well as work with Next Gen Firewalls.
- You will be working closely with and receiving training/guidance from senior engineers to resolve technical challenges.
- Troubleshoot and resolve customer network issues across switching, routing, wireless, and security environments.
- Manage support tickets, incidents, and changes with professionalism and accountability.
- Deliver clear, consistent communication with customers and internal teams.
- Contribute to project delivery by assisting with configuration and implementation.
- Maintain accurate documentation including Visio diagrams and technical summaries.
What You Will Bring:
- Experience with Next-Gen Firewalls - Fortigate, Palo Alto etc.
- Solid understanding of networking principles (CCNA R&S / JNCIS-ENT level knowledge).
- Strong grasp of Layer 2 & 3 protocols (BGP, OSPF, EIGRP, HSRP, VRRP).
- Cisco or Juniper experience.
- Cisco, Juniper, or equivalent certifications (CCNA, CCNP, JNCIS).
- Firewall experience (Fortinet, Palo Alto, Cisco).
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Information Technology
Industries: IT Services and IT Consulting
Network Engineer (2nd Line Networking; Next-Gen Firewalls) in London employer: IP-People
Contact Detail:
IP-People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Engineer (2nd Line Networking; Next-Gen Firewalls) in London
✨Tip Number 1
Network with industry professionals! Attend meetups or online forums related to networking and firewalls. This way, we can get insider info on job openings and make connections that could lead to opportunities.
✨Tip Number 2
Show off your skills in practical ways! Consider setting up a home lab to experiment with Next-Gen Firewalls and networking protocols. We can share our projects on LinkedIn to catch the eye of potential employers.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions and scenarios. We should practice explaining our thought process when troubleshooting network issues, as this will demonstrate our problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed there that you won’t find anywhere else.
We think you need these skills to ace Network Engineer (2nd Line Networking; Next-Gen Firewalls) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Next-Gen Firewalls and networking principles. We want to see how your skills match the role, so don’t be shy about showcasing your relevant certifications and hands-on experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about network engineering and how you can contribute to our 24/7 operations team. Keep it concise but engaging – we love a good story!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled technical challenges in the past. We’re looking for someone who can troubleshoot effectively, so share those success stories that demonstrate your skills in action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at IP-People
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Next-Gen Firewalls, especially Fortigate and Palo Alto. Be ready to discuss your experience with Layer 2 and 3 protocols like BGP, OSPF, and EIGRP. The more confident you are in these areas, the better you'll impress the interviewers.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled network issues in the past. Think about times when you managed support tickets or resolved customer problems. This will demonstrate your ability to take ownership and handle challenges effectively.
✨Communicate Clearly and Professionally
Since the role involves delivering clear communication with customers and internal teams, practice articulating your thoughts clearly. Use simple language to explain complex concepts, and be ready to discuss how you maintain professionalism in high-pressure situations.
✨Bring Documentation Samples
If possible, bring along samples of your documentation work, like Visio diagrams or technical summaries. This shows that you understand the importance of maintaining accurate records and can contribute to project delivery right from the start.
