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- Tasks: Provide 1st & 2nd line IT support and manage devices and assets.
- Company: Join a leading organisation that embraces cutting-edge technology.
- Benefits: Enjoy a competitive salary and work in a high-tech environment.
- Why this job: Perfect for tech enthusiasts wanting to grow in a dynamic setting.
- Qualifications: Experience in IT support and relevant studies are essential.
- Other info: Onsite role located in Basingstoke with opportunities for training.
The predicted salary is between 20000 - 28000 £ per year.
Ready to take the next step in your IT career? Enjoy working with the latest enterprise technologies? Prefer to work onsite, in a new, high-tech setting? If so, please see below...
A leading and continually expanding organisation is looking for a proactive and detail-oriented IT Support Engineer to assist in the day-to-day running of their IT operations.
Location: Basingstoke (Onsite)
Salary: £25-35k
Interesting and varied role including:
- 1st & 2nd line support for software, systems and hardware issues
- Provide in-person deskside support and basic training
- Device Management
- Asset management
- Managing meeting rooms and related AV/media equipment
- Preparing equipment for new joiners
- Creating/maintaining guides and documentation
Key skills they are looking for include:
- Experience in a busy enterprise IT Support environment (1st - 2nd Line)
- Microsoft 365 Suite
- Intune
- Experience with Windows & MacOS
- Experience/interest in IT Projects
- Relevant IT studies e.g. BTEC/BSc
- Strong organisational skills and attention to detail
- Ability to manage multiple tasks effectively
- A collaborative attitude
- Strong problem-solving abilities
If this could be of interest, please apply for full details.
Information Technology Support Engineer employer: IP-People
Contact Detail:
IP-People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Technology Support Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Microsoft 365 Suite and Intune. Having hands-on experience or even completing relevant online courses can give you a significant edge during interviews.
✨Tip Number 2
Prepare to discuss your previous experiences in 1st and 2nd line support. Think of specific examples where you successfully resolved issues or improved processes, as this will demonstrate your problem-solving abilities and collaborative attitude.
✨Tip Number 3
Showcase your organisational skills by preparing a mock guide or documentation related to IT support. This not only highlights your attention to detail but also gives you a practical example to discuss during your interview.
✨Tip Number 4
Network with current or former employees of the company on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage during your application process.
We think you need these skills to ace Information Technology Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in 1st and 2nd line support, particularly with Microsoft 365 Suite and device management. Use specific examples to demonstrate your skills in troubleshooting and problem-solving.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your relevant IT studies and any experience you have with Windows and MacOS. Explain why you're a great fit for their team.
Highlight Relevant Skills: In your application, emphasise your organisational skills and ability to manage multiple tasks. Provide examples of how you've successfully collaborated with others in a busy IT environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an IT Support Engineer.
How to prepare for a job interview at IP-People
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Microsoft 365, Intune, and both Windows and MacOS. Highlight specific examples of how you've resolved issues in a busy IT support environment, as this will demonstrate your hands-on expertise.
✨Demonstrate Problem-Solving Abilities
During the interview, be ready to tackle hypothetical scenarios or past challenges you've faced. Explain your thought process and how you arrived at solutions, showcasing your strong problem-solving skills.
✨Emphasise Your Organisational Skills
Mention instances where you've successfully managed multiple tasks or projects simultaneously. This role requires attention to detail and the ability to stay organised, so provide examples that illustrate these qualities.
✨Prepare Questions About the Role
Show your interest in the position by preparing thoughtful questions about the company's IT operations, team dynamics, and any ongoing projects. This not only demonstrates your enthusiasm but also helps you assess if the role is the right fit for you.
