At a Glance
- Tasks: Manage key accounts, drive revenue growth, and build strong client relationships.
- Company: Award-winning Managed Service Provider with a focus on technology solutions.
- Benefits: Competitive salary, performance incentives, generous leave, and employee discounts.
- Other info: Collaborative environment with career development opportunities.
- Why this job: Join a respected tech company and make a real impact in customer success.
- Qualifications: Experience in account management and strong relationship-building skills.
The predicted salary is between 45000 - 55000 Β£ per year.
Senior Account Manager | Infrastructure, Managed Services & Cloud Solutions
Location
Surrey β 3x weekly
Compensation
Β£45k-55k + Double OTE
An established and award-winning Managed Service Provider is seeking an experienced and commercially focused
Senior Account Manage r to join its growing sales and customer success function
This role is centred around managing and developing a portfolio of infrastructure-focused customers, driving recurring revenue growth, and acting as a trusted advisor across a broad range of technology solutions.
The successful candidate will be responsible for maintaining long-term client relationships while identifying opportunities across infrastructure, managed services, cloud, cyber security, and communications solutions
Working closely with technical specialists and delivery teams, you will help customers align their technology investments with business objectives, ensuring solutions remain secure, scalable, and fit for purpose
- . What You'll Be Doi
- ng Manage and develop a portfolio of key infrastructure and technology account
- s. Build strong, trusted relationships with customers at both technical and commercial level
- s. Conduct regular service reviews, account planning sessions, and strategic roadmap discussion
- s. Drive recurring revenue growth through account expansion, renewals, and retention activitie
- s. Identify and develop opportunities across managed services, cloud, cyber security, and complementary technology solution
- s. Lead commercial discussions, contract renewals, and service amendment
- s. Own the sales lifecycle from opportunity identification through to proposal, negotiation, and closur
- e. Collaborate with technical and operational teams to deliver successful infrastructure project
- s. Translate customer requirements into practical technology solutions and project outcome
- s. Coordinate internal and external stakeholders throughout project delivery and service transition
- s. Prepare quotations, proposals, client reports, and commercial documentatio
- n. Monitor hardware and software renewal schedules while proactively identifying upgrade opportunitie
- s. Advise customers on emerging technologies, infrastructure best practices, and security consideration
- s. Support onboarding activities, discovery workshops, and infrastructure assessments for new customer s. What We're Looking
- For Proven experience in Account Management, IT Infrastructure Sales, or Managed Services environmen
- ts. Strong commercial awareness with a track record of growing recurring revenue strea
- ms. Experience managing customer relationships across infrastructure, cloud, networking, or managed services solutio
- ns. Ability to communicate technical concepts clearly to both technical and non-technical stakeholde
- rs. Excellent relationship-building, negotiation, and presentation skil
- ls. Organised, proactive, and customer-focused approach to account manageme
- nt. Experience working alongside technical specialists and cross-functional teams to deliver complex solutio
- ns. Strong understanding of infrastructure technologies, IT services, or cloud-based environmen
- ts. Full UK Driving Licen ce. Why J
- oin?Opportunity to work with a well-established and highly respected technology services busin
- ess. Diverse portfolio of infrastructure, cloud, managed services, and cyber security soluti
- ons. Collaborative environment with access to specialist technical expert
- ise. Strong focus on customer success and long-term relationship managem
- ent. Career development opportunities within a growing organisat
- ion. Competitive salary and performance-related incenti ves. Ben
- efits Employee Assistance Programme
- (EAP)Life Assurance (3x Annual Sa
- lary)Employee Discounts Pla
- tform Complimentary Breakfast and Refresh
- ments Enhanced Company Pension Contrib
- ution Generous Annual Leave Allowance plus Birthday
- Leave Discounted Home Internet Ser
- vices Cycle to Work S cheme Loca tion: Surrey β 3x weekly Compens ation: Β£45k-55k + Doub le OTE
Senior Account Manager (Managed Services) in Guildford employer: IP-People
IP-People is an excellent employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of London. With competitive compensation and opportunities for professional growth, employees are encouraged to develop their skills while working with cutting-edge technologies in a supportive environment. The company's commitment to employee well-being and career advancement makes it a rewarding place for those seeking meaningful employment in network support.