At a Glance
- Tasks: Lead HR operations and shape people processes in a fast-growing tech environment.
- Company: Dynamic Managed Services & Technology business with exciting growth plans.
- Benefits: Competitive salary, long-term progression opportunities, and a hybrid work model.
- Other info: Great opportunity for career growth and autonomy in a vibrant workplace.
- Why this job: Join a scaling company and make a real impact on its culture and people.
- Qualifications: Experience in HR within tech or MSP environments is a plus.
The predicted salary is between 40000 - 45000 £ per year.
Hybrid | Commutable to Nottinghamshire, Manchester or Leeds
£40/45k + Long-Term Progression Opportunity
We're supporting a fast-growing Managed Services & Technology business currently on an aggressive growth journey through acquisition, with plans to acquire multiple businesses over the next few years. As part of that growth, they're looking to hire a People Operations & HR Manager to help build structure, consistency and operational maturity across the group as the business scales.
This is a genuinely exciting opportunity for someone looking to grow their career long term within a scaling technology/MSP environment, with a clear pathway into future Head of People / HR Director level responsibility as the organisation expands. The business currently sits around 60–70 employees and is expected to scale significantly through M&A activity over the coming years. They're therefore looking for somebody comfortable operating in a fast-paced, evolving environment where people processes, culture and operational structure need to continuously mature alongside growth.
The role will take ownership across the full employee lifecycle and day-to-day people operation, including:
- HR operations and administration
- Recruitment, onboarding and offboarding
- Performance management, one-to-ones and appraisal processes
- Employee relations and wellbeing
- HR systems, reporting and people data
- Policy, compliance and process ownership
- Supporting managers with performance processes, accountability and people development frameworks
- Supporting leadership development and succession planning
- Helping integrate acquired businesses into standardised people processes and culture frameworks
- Supporting engagement initiatives, company culture and retention strategies
You'll work closely with senior leadership and play a key role helping shape the people function as the wider group continues to grow through acquisition.
The business is looking for someone who is:
- Comfortable operating within a technology, MSP, telecoms or service provider environment
- Process-driven but personable
- Organised, proactive and commercially aware
- Comfortable building trust across different personalities and teams
- Happy operating in a hands-on environment where no two days look the same
- Interested in long-term progression and helping shape a growing business
Previous experience within MSP, managed services, telecoms or broader technology environments would be highly beneficial. This role would suit somebody looking to step into a broader operational HR/People role with genuine autonomy, visibility and progression opportunity as the business scales over the coming years.
Please reach out to learn more!
Group HR & People Operations Manager (MSP) employer: IP-People
Join a dynamic and rapidly expanding Managed Services & Technology business that prioritises employee growth and development. With a strong focus on building a supportive work culture, this company offers long-term progression opportunities, including pathways to senior leadership roles. Located within commutable distance to Nottinghamshire, Manchester, or Leeds, employees benefit from a hybrid working model that promotes work-life balance while being part of an exciting journey of growth and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Group HR & People Operations Manager (MSP)
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they operate, especially in a fast-paced environment like MSP. Tailor your answers to show how you can contribute to their growth and align with their mission.
✨Tip Number 3
Showcase your adaptability! In a rapidly evolving business, being flexible is key. Share examples from your past where you successfully navigated change or helped improve processes. This will demonstrate that you’re ready to thrive in a dynamic setting.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you on board!
We think you need these skills to ace Group HR & People Operations Manager (MSP)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Group HR & People Operations Manager role. Highlight your experience in HR operations, recruitment, and performance management to show us you're the right fit for our fast-paced environment.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're excited about this opportunity and how your background in technology or MSP environments makes you the perfect candidate. Be personable and let your passion come through!
Showcase Your People Skills:In your application, don’t forget to highlight your ability to build trust and work collaboratively across teams. We’re looking for someone who can navigate different personalities, so share examples of how you've successfully managed relationships in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows us you’re keen to be part of our growing team!
How to prepare for a job interview at IP-People
✨Know the Company Inside Out
Before your interview, make sure you research the company thoroughly. Understand their growth journey, recent acquisitions, and how they operate within the MSP and technology sectors. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your People Skills
As a Group HR & People Operations Manager, you'll need to demonstrate your ability to build trust and rapport with various teams. Prepare examples from your past experiences where you've successfully managed employee relations or improved team dynamics. This will highlight your interpersonal skills and suitability for the role.
✨Be Ready for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, such as integrating acquired businesses or managing performance issues. Think of relevant scenarios from your previous roles and be ready to discuss your thought process and the outcomes. This will showcase your problem-solving abilities and operational maturity.
✨Express Your Long-Term Vision
The company is looking for someone interested in long-term progression. Be prepared to discuss your career aspirations and how you see yourself growing within the organisation. This will demonstrate your commitment to helping shape the people function as the business scales.
