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- Tasks: Design, support, and troubleshoot Palo Alto Networks solutions in complex environments.
- Company: Leading UK cybersecurity business with a focus on innovative digital security.
- Benefits: Competitive salary, professional development, and opportunities for career growth.
- Other info: Dynamic role with opportunities to mentor and drive service improvements.
- Why this job: Join a high-performing team and work with cutting-edge security technologies.
- Qualifications: Hands-on experience with Palo Alto Networks and strong networking skills.
The predicted salary is between 60000 - 80000 £ per year.
We’re supporting a leading UK cybersecurity business that helps organisations design, build, and secure complex digital infrastructures across the globe. Due to continued growth, they’re looking for a Network & Security Managed Services Engineer with strong specialisation in the Palo Alto Networks ecosystem to join their technical team.
This is a deep technical, Palo Alto-focused engineering role, where you’ll act as a specialist across customer environments — designing, supporting, and troubleshooting Palo Alto Networks solutions in complex managed service environments. You’ll provide 2nd and 3rd line support, working across incident resolution, service requests, configuration changes, and ongoing platform optimisation.
Key Responsibilities- Technical onboarding of new customers (VPNs, configs, monitoring, documentation)
- Supporting and maintaining Palo Alto Networks NGFW environments
- Proactively identifying and resolving network/security issues
- Performing upgrades, patches, and configuration changes
- Managing escalations and vendor engagement where required
- Delivering high-quality service within strict SLA frameworks
- Keeping customers updated throughout incident resolution
- Mentoring junior engineers and sharing Palo Alto best practice
- Driving continual service improvement initiatives
- Strong hands‑on experience with Palo Alto Networks technologies (NGFW + wider platform)
- Solid networking background (switches, routers, firewalls)
- Strong troubleshooting across complex network/security environments
- Experience in ITIL‑based environments with SLA ownership
- Experience with monitoring tools (SNMP / Zabbix or similar)
- Strong communication skills with customer‑facing confidence
- PCNSE (Palo Alto Networks Certified Network Security Engineer) or equivalent current certification
- SD‑WAN exposure (ideally Palo Alto ecosystem)
- Additional Palo Alto certifications (NGFW / SSE / etc.)
This is a great opportunity for a Palo Alto specialist engineer looking to deepen their expertise in a high‑performing managed services environment, working on complex enterprise‑scale environments and cutting‑edge security technologies.
Palo Alto Engineer in Basingstoke employer: IP-People
Contact Detail:
IP-People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Palo Alto Engineer in Basingstoke
✨Tip Number 1
Network with industry professionals! Attend cybersecurity meetups or webinars to connect with others in the field. This can lead to valuable referrals and insights about job openings.
✨Tip Number 2
Showcase your skills through practical demonstrations. Create a portfolio or GitHub repository where you can share projects related to Palo Alto Networks. This gives potential employers a clear view of what you can do.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions related to Palo Alto technologies. Practice explaining complex concepts in simple terms, as communication is key in customer-facing roles.
✨Tip Number 4
Don’t forget to apply through our website! We have a range of opportunities that might be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Palo Alto Engineer in Basingstoke
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your hands-on experience with Palo Alto Networks technologies. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant projects and achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about cybersecurity and how your background makes you a perfect fit for this role. We love seeing enthusiasm and a personal touch!
Show Off Your Certifications: Don’t forget to mention your PCNSE or any other relevant certifications in your application. We value qualifications that demonstrate your expertise in the Palo Alto ecosystem, so make them stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Let’s get your journey started!
How to prepare for a job interview at IP-People
✨Know Your Palo Alto Stuff
Make sure you brush up on your knowledge of Palo Alto Networks technologies. Be ready to discuss specific features, configurations, and troubleshooting techniques. Having real-world examples of how you've used these technologies will really impress the interviewers.
✨Show Off Your Networking Skills
Since this role requires a solid networking background, be prepared to talk about your experience with switches, routers, and firewalls. Think of scenarios where you had to troubleshoot complex network issues and how you resolved them. This will demonstrate your hands-on expertise.
✨Communicate Like a Pro
Strong communication skills are key in this role, especially when dealing with customers. Practice explaining technical concepts in simple terms. You might even want to role-play some customer interactions to build your confidence and ensure you can convey information clearly.
✨Prepare for Scenario Questions
Expect scenario-based questions that test your problem-solving abilities in real-time. Think about past incidents you've handled, how you approached them, and what the outcomes were. This will show your ability to think critically and act decisively under pressure.