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For Companies At a Glance
- Tasks: Manage client relationships and drive growth through cross-selling and referrals.
- Company: Join a dynamic telecoms and IT company based in Stretford, Manchester.
- Benefits: Enjoy competitive salary, remote work options, and ongoing training.
- Why this job: Be part of a supportive team with opportunities for career advancement.
- Qualifications: Experience in account management, strong communication skills, and a passion for telecoms.
- Other info: Flexible working environment with a focus on client satisfaction.
The predicted salary is between 28800 - 48000 £ per year.
We are seeking a dynamic and results-driven Account Manager to join our team. The successful candidate will be responsible for managing an existing portfolio of clients, fostering relationships, and driving growth through cross-selling and referrals. This role requires a proactive individual with a passion for telecoms and IT, excellent communication skills, and a proven track record in sales. The role will be based in Stretford, Manchester with the flexibility for remote work.
Key Responsibilities
- Manage and nurture relationships with an established customer base.
- Identify opportunities for growth within existing accounts through cross-selling and upselling.
- Seek and develop referral opportunities to expand the customer base.
- Collaborate with internal teams to ensure seamless delivery of services and solutions to clients.
- Monitor and report on account performance, ensuring client satisfaction and retention.
- Stay up-to-date with industry trends and product knowledge to provide informed advice to clients.
- Prepare and deliver presentations, proposals, and contract negotiations.
- Achieve and exceed sales targets and KPIs.
Qualifications & Experience
- Proven experience in account management, preferably within the telecoms or IT sector.
- Strong understanding of telecoms and IT managed services.
- Excellent interpersonal and communication skills.
- Demonstrated ability to manage multiple clients and projects simultaneously.
- Proficient in using CRM software and other sales tools.
- Highly motivated, goal-oriented, and able to work independently as well as part of a team.
- Strong problem-solving skills and the ability to think strategically.
Our Offer
- Competitive salary and commission structure.
- Comprehensive benefits package.
- Ongoing training and professional development opportunities.
- A supportive and collaborative work environment.
- Opportunities for career advancement within a growing company.
Account Manager Role employer: IP Exchange Ltd.
Contact Detail:
IP Exchange Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager Role
✨Tip Number 1
Familiarise yourself with the telecoms and IT industry trends. This knowledge will not only help you in interviews but also demonstrate your passion for the field, which is crucial for an Account Manager role.
✨Tip Number 2
Network with professionals in the telecoms and IT sectors. Attend industry events or join relevant online forums to connect with potential colleagues and clients, showcasing your proactive approach to relationship-building.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client accounts in the past. Highlight your achievements in cross-selling and upselling, as these are key responsibilities for the role.
✨Tip Number 4
Demonstrate your familiarity with CRM software during discussions. Being proficient in these tools is essential for managing client relationships effectively, so be ready to share your experiences using them.
We think you need these skills to ace Account Manager Role
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management, particularly within the telecoms or IT sector. Use specific examples that demonstrate your success in managing client relationships and achieving sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for telecoms and IT. Mention how your skills align with the responsibilities of the Account Manager role and provide examples of how you've driven growth through cross-selling and referrals in previous positions.
Highlight Communication Skills: Since excellent communication is key for this role, ensure you emphasise your interpersonal skills in both your CV and cover letter. Provide examples of successful presentations or negotiations you've conducted in the past.
Showcase Industry Knowledge: Demonstrate your understanding of current industry trends and product knowledge in your application. This could be through mentioning relevant certifications, courses, or experiences that keep you informed about the telecoms and IT landscape.
How to prepare for a job interview at IP Exchange Ltd.
✨Showcase Your Relationship-Building Skills
As an Account Manager, your ability to nurture client relationships is crucial. Prepare examples of how you've successfully managed client accounts in the past, highlighting your communication skills and strategies for maintaining strong connections.
✨Demonstrate Industry Knowledge
Stay informed about the latest trends in telecoms and IT. During the interview, be ready to discuss how these trends can impact clients and how you can leverage them to drive growth within existing accounts.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and strategic thinking. Think of specific scenarios where you've identified growth opportunities or resolved client issues, and be prepared to explain your thought process.
✨Highlight Your Sales Achievements
Since the role involves achieving sales targets, come equipped with quantifiable achievements from your previous roles. Discuss how you exceeded KPIs and the methods you used to achieve those results, as this will demonstrate your capability to drive growth.
